Medical Office Associate I - Contingency Pool

The Penn State Health Medical Group - Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of counties in the South-Central PA area including Dauphin, Cumberland, Lancaster, York, and Berks counties; the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The APD-based offices do range from General Primary Care to single or multi-specialty offices, so no two-day are alike!

The Medical Office Associate of the Contingency Pool will be expected to perform the following duties throughout their designated assignments: check patients in and out of appointments, schedule follow-up appointments, verify insurance, complete referrals, collect co-pay, and complete end-of-day reconciliation while acting on behalf of the core staff. The MOA should anticipate completing administrative duties as assigned by the host office.

The ideal MOA for this position will be able to work within a team environment and independently. With each assignment, it will be expected that the Medical Office Associate will meet not only the Contingency's Pool expectations but also those of the assigned office. It is important to be punctual and the 8-week introductory training course must be completed in full, absence during initial training is discouraged. Apply today!

• High School Diploma or equivalent required

• Six (6) months of customer service experience preferred

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: ~~~

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: ~~~

Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.