Medical Office Assistant

Job Title: Medical Office Assistant

Job Description

As a Medical Office Assistant, you will be the first point of contact for patients, handling phone calls and visitors with discernment and courtesy. Your responsibilities will include determining the needs of callers or visitors and addressing them in accordance with department or hospital policies. You will be tasked with scheduling patient appointments, coordinating with other medical offices, confirming appointments, and providing patients with necessary procedure or test instructions. Additionally, you will manage calendars for physicians and staff, make travel arrangements, and prepare expense reports. You will also handle preliminary patient registration, update patient information, and ensure all demographic and insurance details are accurate.

Hard Skills

• Experience with IDX/Athena

• EPIC/Serner

• Customer Service

Soft Skills

• Communication

• Organizational skills

• Detail-oriented

Work Site

This is a fully on-site position in Rockville, Maryland.

Work Environment

The work hours are from 7:30 AM to 4:00 PM, handling 10-20 patients per day. Training will be conducted onsite at WHC.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.