Medical Equipment Device Maintenance Clerk

OVERVIEW:

Rotech Healthcare Inc. 

is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.

We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage 

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JOB INFORMATION:

Job Summary

We are seeking a dedicated 

Device Maintenance Clerk

to join our team. In this position, you are responsible for ensuring accurate data entry and coordination of the service center activity with the Company’s Repair Center Management system. Engages in a variety of repair center transactions that are critical to the operation of the Murray Repair Center including supporting the accurate and timely supply of clean, maintained, and up to spec medical devices to the Company’s patient base.

• Monday - Friday 8am - 5pm

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Accurately and timely physically receive, electronically enter all incoming devices

• Accurately processes and documents product condition following established procedures

• Assists in providing information necessary to process invoices for payment

• Clean and test all devices, batteries, accessories, and provide triage notes for the repair center

• Maintain a proper work area, clean of all debris and disinfects on regular basis

• Maintain record-keeping as necessary to comply with policies and procedures

• Maintain service system accuracy between physical units and Service Manager work orders

• Perform physical inventory cycle counts and periodic physical inventory

• Physical movement of products in the service center and ensuring an orderly and uninterrupted flow of devices and accessories to the distribution team

• Preparing used batteries and other electronic components for recycling

• Process and track off-site repairs with outside vendors

• Record all product movements in the Service Manager system via bar code scanning devices and other data entry methods

• Performs other duties as assigned

QUALIFICATIONS:

Employment is contingent on

• Background investigation (company-wide)

• Drug screen (when applicable for the position
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience with medical equipment, preferred

• One year of related work experience, preferred

Skills and Competencies

• Effectively communicate in English; both oral and written

• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

• Maintain confidentiality, discretion and caution when handling sensitive information

• Multi-task along with attention to detail

• Self-motivation, organized, time-management and deductive problem solving skills

• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Oxygen analyzer and flow meter

• Email transmission and communication

• Internet navigation and research

• Microsoft applications; Outlook, Word and Excel

• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lift up to 60lbs as necessary

• Loading and unloading of equipment

• Requires sitting, walking, standing, talking and listening

• Requires close vision to small print on computer and/or tablet and paperwork

ROTECH INFORMATION:

Benefits

• Generous paid time Off and paid holidays

• Overtime pay for non-exempt hourly positions based on business needs

• Commission for Account Executives

• Fixed and variable rate car reimbursement for Area Managers and Account Executives

• Employee discount program

• Employee recognition program

• Bonus and incentive opportunities 

• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

• EAP

• 401k

• Medical, Prescription, Dental and Vision

• HSA and FSA/Dependent Care FSA

• Life Insurance, Disability,

  Accidental death, Identity protection and Legal services

• Meru Health Mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings solutions programs

• HEPB and TB vaccinations 

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.