Medical Collections Manager

Description

Our client located in Bellaire, TX is seeking a Medical Collections Manager. The Collections Manager must have 7+ years in the Healthcare industry and 5+ years in a Collections Manager position. The Collections Manager will manage a team of 10 Collectors and will be partnering with 3 other managers and the Director of Revenue Cycle. The Collections Manager will be responsible for managing and developing the team, as well as process improvements. This is a direct hire opportunity paying up to 85K plus benefits working 4 days in office and 1 day from home.

Responsibilities

• Oversee the team's medical collections processes, ensuring efficiency and accuracy

• Implement and manage process improvements within the collections department

• Develop team members' understanding and knowledge of collection processes and medical insurance billing

• Collaborate with management and other teams to enhance the overall revenue cycle

• Utilize Microsoft Office Suites to maintain accurate records and manage customer inquiries

• Manage and monitor customer accounts, taking appropriate action when necessary

• Handle medical terminology, ensuring it is used correctly and appropriately within the team

• Work towards process improvement in all aspects of the role

• Ensure customer credit applications are processed accurately and efficiently

• Maintain accurate customer credit records.

Requirements - Must have a minimum of 5 years of experience as a Collections Specialist or a similar role.

• Proficient knowledge of Collection Processes is required.

• Experience in Medical Collections is a must.

• Must have a solid understanding of Collections Management.

• Familiarity with Medical Insurance Billing is essential.

• Basic Medical Terminology knowledge is required.

• Strong skills in Microsoft Office Suites are necessary.

• Demonstrated ability in Process Improvement is important.

• Candidates should have excellent communication and negotiation skills.

• Ability to maintain confidentiality and adhere to ethical standards is essential.

• Candidates must be detail-oriented and able to multitask effectively.

• Strong problem-solving skills are required.

• Familiarity with laws and regulations related to debt collection is necessary.

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