Medical Assistant - Urgent Care

Are you ready to play a vital role in delivering exceptional patient care at UPMC's Urgent Care? This position offers a dynamic blend of clinical and administrative responsibilities, where you'll assist patients with everything from walking into the exam room to collecting specimens and taking vital signs. With opportunities to perform phlebotomy, EKGs, and other hands-on tasks, this is your chance to make a meaningful impact in a fast-paced healthcare setting.

This position will be scheduled from 8:00am to 8:00pm and will work three 12-hour shifts per week. Urgent Care is open 7 days per week so candidates may be scheduled any day between Sunday to Saturday. Holidays and weekends will be required on a rotating schedule. Scheduling preferences will be discussed during the interview. Apply today to join a great team and grow your career with UPMC!

Title and starting pay rate of this position may vary based on years of experience.

Responsibilities:

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.

• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.

• Answering calls and providing pertinent information including patient education as directed.

• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.

• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

• High school diploma or equivalent is required.

• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran