• Medical Assistant - Family Practice East End (Midland)

    MyMichigan HealthMidland, MI 48670

    Job #2810060321

  • Summary:

    **Eligible for a $2,500 Sign On Bonus for a two year commitment

    Under direct supervision of the provider, 

    will

     be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and 

    able

     to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of 

    MyMichigan

     Health and follow Occupational 

    safety

     and Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, 

    may

     perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.

    Responsibilities:

    (30%)* Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs and refers patients for 

    consults

     and/or testing and insurance pre-certification and documentation.

    (30%)* Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by 

    performing

     but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.

    (20%)* Assists provider with examinations and procedures. 

    (20%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

    OTHER DUTIES AND RESPONSIBILITIES

    Provides 

    complete

     patient assessment as indicated within the scope of the practice.

    Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens.

    In some 

    practices

     may be required 

    to,

     demonstrate competency to assist with procedures such as, but not limited 

    to

     electrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST).

    Assists

     in maintaining a clean and safe environment for patients and co-workers.

    If applicable, maybe required to travel to satellite clinics.

    Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff.

    Demonstrates critical thinking for patient management.

    Maintains a high level of confidentiality and ensures 

    patient’s

     rights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act).

    May be asked to perform clerical duties – filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient’s medical records.

    Orders supplies and medications.

    Maintains a system for accurately documenting and 

    coding,

     in the medical record as appropriate and per policy.

    Participate in 

    annual

     review for quality and completeness as necessary.

    Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback.

    Performs other related duties as assigned.

    MyMichigan

     Health is a 

    technology driven

     organization and employees need to demonstrate competency in Microsoft® Windows.

    An employee may be required to participate in further learning opportunities offered by MyMichigan Health. 

    Certifications and Licensures:

    BLS - Basic Life Support Required Within 3 months of hire or transfer

    MA CERT - Medical Assistant Required

    As required by Medicare and Medicaid Services (CMS) to be employed through MyMichigan 

    Health

     all Medical Assistants must possess one of the following active 

    certification/licensure:

    • Registered Medical Assistant (RMA) through American Medical Technologist (AMT)
    • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
    • OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization.
    • Medical First Responder, Emergency Medical Tech Basic/Specialist, or Paramedic 

      though

       the State of Michigan. Registered Radiologic Technologist through 

      American

       Registry of Radiologic Technologists (

      ARRT

    Required Education:

    Education: High School Diploma or GED

    Other Information:

    EXPERIENCE, TRAINING AND SKILLS

    Excellent interpersonal skills 

    needed

     to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

    Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan.

    Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.

    Previous experience in a physician clinic setting 

    preferred.



    PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS

    Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

    Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

    Is

     able to move freely about 

    facility

     with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

    Overall

     vision and hearing 

    is

     necessary with or without assisted 

    device(s).

    Frequently required to sit/stand/walk for long periods of time.

    May

     require frequent postural 

    changes

     such as stooping, kneeling or crouching.

    Some exposure to 

    blood borne

     pathogens and other potentially infectious material.

    Must follow 

    MyMichigan

     Health 

    blood borne

     pathogen and TB testing as required.

    Ability

     to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

    Overall dexterity is 

    required

     including handling, reaching, grasping, fingering and feeling.

    May

     require repetition of these movements on a regular to frequent basis.

    Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

    Other Comments: