Marketing Consultant - Rental & Used

Career Area:

Marketing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Marketing Consultant for Rental & Used with Caterpillar oversees the administration of the Global Allied Vendor Program. This role involves direct interaction with both domestic and international vendors and dealers, requiring strong problem-solving abilities, issue adjudication, excellent communication skills, and effective program management. The ability to interface seamlessly with all levels of management is essential. 

What You Will Do:    

• Collect and manage RFQ pricing, policy, and vendor contact information.

• Support team meetings and resolve issues with vendors and dealers.

• Onboard new vendors, including setting up as dealer suppliers and creating webpages.

• Remove vendors from the system and update relevant contacts.

• Train new vendor personnel on website usage and reporting sales.

• Maintain and update the website and relevant files.

• Resolve dealer issues with vendors.

• Follow up with vendors to providequarterlyreporting.

• Plan and execute theAllied Vendor Product Fair and Reception.

• Support rental producttraining events, attend trade shows and vendor facilities as needed.

What you have : 

Customer Focus

• Facilitates creation of the 'right' products and services to resolve customer business issues.

• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.

• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.

• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.

Collaborating

• Demonstrates experience participating in productive collaborative processes.

• Assists in communicating shared goals with diverse groups and parties.

• Help promote collaboration across generations, functions, regions, and levels.

• Helps solve business problems and meet business goals through collaborative processes.

Effective Communications

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

Relationship Management

• Provides prompt and effective responses to client requests and interactions.

• Monitors client satisfaction levels on a regular basis.

• Alerts own team to problems in client satisfaction.

• Works with clients to address critical issues and resolve major problems.

Vendor/Supplier Management

• Works with vendors to assure that products or services are delivered to time and quality specifications.

• Provides feedback on vendor performance to responsible contract administrators.

• Resolves routine issues or problems with vendors in the organization's best interest.

• Identifies communications bottlenecks and recommends appropriate solutions.

• Builds effective working relationships with counterparts in vendor or supplier's organization.

Strategic Thinking

• Identifies the key elements of the business strategy.

• Demonstrates the ability to articulate how your own work supports the business strategy.

• Seeks help to clarify elements of the strategy that are beyond the group's influence.

Top Candidates will have the following (optional section) :     

• Interface regularlywith OEM's who support the equipment rental industry and dealers/branches who are engaged in renting equipment to end users

• Basic understanding of the equipment rentalbusiness modelincluding the importance of sales and service training and marketing initiatives

• Experience in planning off-site meetings and nationwide events is a plus

Additional Details

• Location: Cary, NC

• Caterpillar operates in a hybrid work environment, requiring a minimum of 3 days per week of onsite, in office work.

• Travel: up to 20 %, domestic and international

• Relocation assistanceISavailable

• Sponsorship is NOT offered

Final details:  

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI #Careers 

Employee benefit details:  

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a monthly bonus.  Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). 

**About Caterpillar **  

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, back

ed by our global dealer network, provide exceptional value that helps customers succeed. 

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ~~~/careers.

Posting Dates:

October 31, 2024 - November 14, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (~~~) .