Manager, Workforce Planning (Structure & Engagement)

Position Summary...

What you'll do...

This position is responsible for the management of the organizational structures within Walmart stores supporting the Sr Manager. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Essential Functions

• Design and develop team leadership structures to support stores profiles.

• Strategically communicate and support changes with management of store team leadership structure. Support with annual strategic refreshments of the leadership structure.

• Activate Operational parameters, characteristics, attributes and constraints.

• Use data driven clustering to develop open hours for locations, coverage windows, minimum and maximum hour requirements.

• Develop a standardized approach to sizing and composition of store team leadership support based on effort, magnitude and other characteristics.

• Lead the activation, communication, change management, and deactivation of temporary staffing structure augmentations.

• Develop and maintain the constitution of temporary augmentations to permanent structure changes.

• Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

• Partner with Home office Customer Engagement team by supporting highly technical ticket resolution by investigating root causes of problems depicted by customers.

• Build and maintain relationships within business area; ensure execution of project plans and timelines that align to the business owner's goals and long-term strategies; provide status updates and technical requirements to internal customers at all levels.

• Provide supervision and development opportunities for associates by training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.

• Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Leadership Expectations

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Adaptability: Quickly Adapt : Demonstrate creativity and strength in the face of change, obstacles, and adversity. Adapt to competing demands and shifting priorities. Update knowledge and skills to handle new complexities, challenges, and responsibilities. Seek exposure to new ideas and perspectives. Help associates adjust to and develop the capabilities needed to implement organizational change initiatives.

Ethics and Compliance: Manage Ethics and Compliance : Instruct associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensure associates demonstrate the highest standards of integrity and ethics in work situations. Correct ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.

Influence and Communicate: Increase Commitment : Promote ideas and links them to business needs and benefits. Build trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicate clear, up-to-date information on business plans and priorities (for example, change initiatives). Share experience and ideas with associates across the organization.

Planning and Improvement: Plan and Pursue Team-Based Improvement : Coordinate and align planning with organizational initiatives and direction. Look at work plans and makes changes, as needed, to achieve team or work group objectives. Set realistic timelines for goal accomplishment. Improve work processes and practices to increase performance and results.

Execution and Results: Manage Execution and Results : Hold associates accountable for completing work within expectations and time requirements. Plan and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identify and obtain the resources needed to complete projects. Encourage associates to strive for excellence, efficiency, and quality in work practices.

Judgment: Use Appropriate Judgment : Identify, review, and apply policies and procedures to make informed judgments. Identify and use facts, information, and expertise to set priorities and make informed decisions. Use data and evidence to determine the causes of problems and develop solutions to address them.

Customer/Member Centered: Focus on the Customer/Member : Review customer/member-focused data and adjusts performance to address findings. Promote and support associate efforts to exceed customer/member expectations. Inform associates on how to identify and locate resources to meet the diverse needs of customers/members.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Read information, often in small print.

Visually verfinformation, often in small print.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer. Communicate effectively in person or by using telecommunications equipment.

Present information to small or large groups and individuals. Enter and locate information on computer.

Observe associate, customer, or supplier behavior.

Entry Requirements

Minimum Qualifications

• Bachelor's degree in computer science, industrial engineering, or relevant experience

• 2+ years of experience in WFM/HCM/WL/WLM or other relevant platforms in Retail or Supply Chain

• Experience with labor management, forecasting, scheduling, budgeting, payroll, and task management systems

• Demonstrate Excel-based abilities, including data analysis and data manipulation techniques in support of translating client data into system requirements

Preferred Qualifications

• 2+ years' experience in Workforce Management Solutions

• Retail-related experience

• Developing knowledge of change management principles and ability to create influence in implementing recommended solutions

• Demonstrate initiative, responsibility, analytical thinking, and efficient problem-solving skills

• Grocery retail experience

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

?

?

?

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

?

For information about PTO, see ~~~ .

?

?

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

?

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

?

For information about benefits and eligibility, see One.Walmart .

?

The annual salary range for this position is $80,000.00-$155,000.00

?

Additional compensation includes annual or quarterly performance bonuses.

?

Additional compensation for certain positions may also include

?

?

• Stock

?

?

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Analytics, Statistics, Computer Science, Mathematics, or related field and 2 years' experience in data management, business analytics, statistics, or related area OR 4 years' experience in data analysis, statistics, computer science, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in in Analytics, Statistics, Computer Science, Mathematics or related field, Project Management Certification, Six Sigma certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.