Management Services Director - Human Services Manager 4

Working Title: Management Services Director

Job Class: Human Services Manager 4

Agency: Human Services Dept

• Job ID : 83110

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 01/08/2025

• Closing Date : 01/28/2025

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Manager

• Division/Unit : Central Office / Agency Effectiveness

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes (~10%)

• Salary Range: $50.25 - $71.95 / hourly; $104,922 - $150,231 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 220 - Manager/Unrep

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_***_ Telework (~~~) (Within Minnesota or neighboring states) and flexible hours options are available .***

The Director of the Management Services Division (MSD) provides leadership and oversight in the strategic planning, execution, and assessment of Department of Human Services' (DHS) administrative services. They are responsible for the activities and outcomes of the centralized DHS administrative services organization, which includes property and facilities management, mail distribution and information desk services, physical security, and Lean Continuous Quality Improvement initiatives.

The Director of MSD acts as the key agency liaison with the Department of Administration and with administrative services leadership throughout the executive branch.

Responsibilities include but may not be limited to:

• Provide leadership, vision and managerial oversight in the development and implementation of DHS's administrative services strategyand framework, supporting a collaborative and coordinated process across a decentralized organization.

• Leadagencywideinitiatives/projectsonbehalfofexecutiveleadershipinsystems/processimprovementand innovation.

• Directthefunctionsandoperationsof theManagementServicesDivision(MSD).

• Evaluate and, asneeded,redesignthe MSD organization to build capacityto adapt to future change.

• Manage assigned staff and the division in a manner that maximizes productivity and customer service.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.

Managerial Experience

AND

Three (3) years' experience managing programs related to administration services, operations management, and/or project management, including continuous improvement initiatives, strategic planning and directing the work of staff.

Experience must demonstrate

• Managing projects and directing and coordinating staff and contractors to an end goal on time and within budget, which demonstrates knowledge of the principles of project management, program management, and systems change sufficient to develop new strategies and systems.

• Expertise applying continuous improvement methodology to improve processes, increase efficiency and advance desired outcomes.

• Managing large, complex contracts and leases.

• Advanced negotiation and communication skills, including experience in the process of conflict resolution and compromise.

• Writing ability sufficient to provide policy or program implementation strategies.

• Oral communication sufficient to work with different interest groups and lead program implementation.

• Human relations sufficient to influence, persuade, and work collaboratively with internal and external partners with differing and often conflicting interests.

• Use of computers and software applications sufficient to create and interpret management reports, project documentation and reports, spreadsheets, financial analyses, databases, and correspondence.

• Strategy development to implement new enterprise administrative policies and practices.

• Developing strategic direction and championing change.

Preferred Qualifications

• Advanced experience with public finance, management financial reports, managing public funds.

• Knowledge of the commercial real estate industry and practices.

• Knowledge of qualitative and quantitative analysis sufficient to plan and evaluate services and outcomes.

• Advanced experience with complex and enterprise-scale continuous improvement initiatives using a structured methodology.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS - DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.