Mayroad • Eglin AFB, FL 32542
Job #2750005869
Summary/Objective
Supervises a team of maintenance technicians in diagnosing, repairing, and maintaining the physical condition and appearance of residential properties and other Mayroad assets (pool, community center, playgrounds, ice rinks, dog parks, community garden, etc.), including, but not limited to structural, paint, plumbing, HVAC, Steam, pressure washing, cleaning, electrical, etc., depending on assigned core duties.
Essential Functions
Supervises a team of maintenance technicians; serves as a team leader in the field; mentors and provides training and guidance to new and current maintenance personnel
Monitors employee performance and timekeeping; validates weekly timecard submissions; approves requests for time off
Responds to resident complaints; resolves issues in a professional manner
Performs all Quality Control/Change of Maintenance (COM) inspections with Military Housing Office (if assigned by Maintenance Manager) before each residential occupancy turnover to ensure all required maintenance actions are complete
Performs all levels of HVAC maintenance (where applicable), to be able to handle freon and other chemicals; Steam trained (where applicable)
Ensures team members are properly utilizing safety equipment and PPE
Performs asset management; conducts inventory control of equipment (chainsaws, dehumidifiers, fans, portable A/C, heaters, etc.), stocks of chemicals, protection, and logging of refrigerants, and submitting orders/making purchases of parts and materials for day-to-day use
Performs vendor management, including scheduling in-house and third-party vendors for COM maintenance; purchases vendor work, including preparation and submission of purchase orders; coordinates review and payment of invoices with accounting
Oversees pool service or ice rink operations (where applicable)
Performs routine maintenance in and around Mayroad facilities, including residences and community properties (pool, community center, playgrounds, ice rink, dog parks, community garden, etc.), including fixing structural damage and other repairs to walls, floors, crawlspaces, ceilings, insulation, attics, entryways, windows, decks, patios, garages, etc.
Fills routine, urgent, and emergency work orders; provides high-quality customer service and responsiveness to residents and families; may include on-call and/or 24/7 response availability
Inspects properties to ensure the highest standards are maintained at all times; performs annual preventative maintenance inspections to identify potential upcoming maintenance issues and perform on-the-spot repairs as required
Uses Mobile Work Order app to receive, prioritize, and fill emergency, urgent, and routine work orders
Repairs broken or leaking plumbing to avoid water damage and restore full use of water fixtures; may include repairs and maintenance on sewers and exterior plumbing, clearing interior clogs, clearing up/drying internal flooding, fixing leaks, and replacing water heaters, toilets, sinks, faucets, showerheads, insulation, and other hardware as needed
Performs basic electrical repairs on damaged wiring, switches, outlets, fans, lights, and other electrical fixtures when shorts or severed wires occur; replaces old or damaged/non-functioning units
Conducts moisture/humidity and mold/mildew inspections; performs mold and mildew remediation (up to 10 square feet)
Performs routine installation and preventative maintenance on household appliances, including stoves, microwaves, refrigerators, dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces appliances; replaces components; recommends warranties repair requests when applicable
Maintains building HVAC (or steam) equipment in order to maintain climate control in the building functioning properly, including diagnosing, repairing, and replacement of units, ducts, and thermostats
Maintains tools and equipment; submits requests for replacement when necessary
Submits parts requests for materials required for repairs and general maintenance
Applies preventative measures to the building to reduce the risk of future problems, such as using sealants, caulks, grouting, protective finishes, etc.
Enhances building appearance by updating exterior and interior finishes, such as painting and staining, framing, trim work, flooring, tiles, and carpet stretching, as required by location
Repairs/removes potential safety hazards to avoid injuries to residents and visitors
Shovels snow, clears residential flooding and takes other climate-related actions as required in emergency situations
Removes invasive wildlife from the housing; treats insects with household sprays/deterrents; sets live animal traps and releases them as appropriate; may elevate request for professional services if needed
This position is deemed Key & Essential and, as such, may be required to work onsite beforehand, during, and after any accident, emergency, or disaster in order to best protect and care for our residents and assets
Performs other job-related duties as assigned
Supervisor Responsibilities
Supervises, hires, trains, and provides work direction, and problem-solving assistance for employees.
Required Qualifications
EDUCATION REQUIREMENT – High school graduate or GED; may be offset by experience; Vocational School or Associates degree helpful
5+ years of experience in general residential maintenance in a multi-family residential or hospitality industry
Previous supervisory experience preferred
3+ years of front-facing customer service experience required
Universal HVAC certification or experience with Steam (as applicable, depending on location)
Ability to obtain Certified Pool Operator certification within 12 months of hire (as applicable, depending on location)
Knowledge, Skills & Abilities
Ability to lead a team of Maintenance Technicians in performing all residential and community maintenance activities for Mayroad properties at the location
Proficient with all tools required, including carpentry, plumbing, electrical, power tools, saws, drills, hammers, etc.; able to train others in their use
Solid computer/phone skills, including Microsoft Office Suite (MS Word, Excel, Outlook), RealPage, translator apps, computer-based training, timekeeping, etc.; the employee may be required to use a personal phone for on-the-job communication
Ability to use Mobile Work Order app, phone, camera, and e-mails to communicate and confirm work order requirements
Safety-minded; basic understanding of OSHA and other safety requirements; ability to obtain certifications required for the position
Reliable and dependable; positive “can-do” attitude
Solid organizational skills; detail-oriented; ability to prioritize work orders in a fast-paced, high-performing environment
Ability to work with minimal direction and in a collaborative team environment
Valid driver’s license; must be able to meet a Motor Vehicle Review in accordance with Company policy; an employee may be required to use a personal vehicle for on-the-job transportation
Ability to pass a state and federal background check to obtain access to the installation; ability to pass a 12-panel pre-employment drug test
Customer service mindset: ability to communicate with residents and associates; ability to troubleshoot and resolve issues and complaints in a professional manner
English speaker
Ability to read, count, and write to accurately complete all documentation
Work Environment While performing the duties of this job, the employee regularly works performing repairs/construction in a residential environment. The position requires regular use of Personal Protective Equipment (PPE).
Involves working in a non-climate regulated environment. May involve exposure to extreme heat/cold, temperature changes, exposure to noise (85+ decibels), exposure to hazardous materials, use of power tools, atmospheric conditions, water, industrial hazards, electric shock, ice and slipping hazards, heights, and falling hazards, and other hazardous working conditions. Requires limited daily time in an office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The heavy lifting of up to 50 pounds is expected. Exertion of up to 50 lbs. of force is required. The employee is frequently required to walk, climb, lift, carry, balance, reach, grasp, handle, stoop, kneel, crouch, and crawl. Ability to use general office equipment, including computers, printers, copiers, etc. for placing orders, approving timecards, establishing work schedules, etc.
Travel
Minimal. Less than 5 percent
Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.
Compensation details: 25.64-32.87 Hourly Wage
PI42ee0f5b1807-~~~1
Mayroad • Wichita, KS 67210 • Today
HS Government Partners, LLC dba Mayroad • Eglin AFB, FL 32542 • Today
HS Government Partners, LLC dba Mayroad • Eglin AFB, FL 32542 • Today
RAM Partners, LLC • Fort Walton Beach, FL 32549 • 10 Days Ago
The RMR Group • Fort Walton Beach, FL 32547 • Aug 10