Maintenance Supervisor- Brandon Luxury Property (Nexus)

Join the winning TEAM with a bright future! TLR Group is PROUD to announce that we have been awarded:

National Apartment Association's Best Places to Work "Best Places to Work 2021"

Bay Area Apartment Association Gold Medallion Award for Diversity & Inclusion Initiative Award 2021

Tampa Bay Business Journal's "Best Places to Work 2021"

Tampa Bay Business Journal's Fast 50 – Fastest Growing Companies 2021 (TLR Ranked 25th)

Tampa Bay Business Journal's Fast 50 – Fastest Growing Companies 2020 (TLR Ranked 12th)

BONUSES

• Special Event Bonuses: Purchase of Primary Residence, Wedding, Birth of a Child and more
• Your birthday is always a holiday (PTO)
• Apartment discounts for all employees

BENEFITS & PERKS

• 10 Days of Paid Annual Vacation (increases with seniority)
• Birthday Paid Day Off
• 6 Paid Holidays
• Flexible Schedule
• 401(K) Retirement Savings Plan with Company Match
• Ongoing Training
• Internal Opportunities for Career Advancement
• Competitive Compensation & Earnings Potential
• Bonus Opportunities
• Discounted Rent at a TLR Owned Property
• Medical
• Dental
• Vision
• Employer Paid Life
• Long Term Disability
• FSA with Transit Option

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SUMMARY DESCRIPTION

The MAINTENANCE SUPERVISOR provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality, and timely service, and personal attention to our residents. The Maintenance Supervisor responds to our resident's service requests and is instrumental in helping our company deliver superior customer service to our residents.

DUTIES AND RESPONSIBILITIES

• Maintenance Supervisor prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Maintenance Supervisor completes resident service requests in a timely manner.
• Maintenance Supervisor has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, scheduling, and life safety issues. Must be ok with accessing ACs on the roof.
• Maintenance Supervisor maintains grounds, pools, common areas, amenities, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Maintenance Supervisor performs on-call emergency procedures as required.
• Maintenance Supervisor reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common-area needs to the manager.
• Maintenance Supervisor schedules and performs preventative maintenance and records such activities.
• Maintenance Supervisor is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Maintenance Supervisor attends and participates in training programs to keep up to date with laws, codes, and licenses.
• Maintenance Supervisor provide superior customer service and represents the company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.
• Maintenance Supervisor performs duties as assigned in a timely manner.
• Maintenance Supervisor dresses per company appearance standards.
• Maintenance Supervisor maintains and safeguards all company tools and equipment.
• Maintenance Supervisor perform any other related duties as required or assigned.

SUPERVISORY RESPONSIBILITIES:

Supervises 1-5 non-supervisory employee(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints, and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to take direction but work independently
• Ability to communicate clearly and professionally in English at a fluent level in both written and verbal form with residents, co-workers, and vendors
• General knowledge of building codes and laws applicable to the community (i.e. Freon recovery, electrical, plumbing, swimming pools)
• Ability to work outdoors and/or without air conditioning for extended periods of time.

EDUCATIONAL/TECHNICAL REQUIREMENTS

High school, plus specialized schooling and/or on-the-job education in a specific skill area; E.G. data processing, clerical/administrative, equipment operation, etc, plus 3 years related experience and/or training. Or equivalent combination of education and experience.

USE OF MACHINES, EQUIPMENT, AND/OR COMPUTERS:

Regular use of machines and equipment (desktop/laptop computer and software, HVAC equipment, etc.)

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Driver's License. HVAC License.

EQUIPMENT/MACHINERY/TOOLS:

• An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

  • Hand Tools:

    Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
  • Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
  • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders
  • Mechanical Equipment:Motors, pumps, compressors, blowers, electric, and hand power augers, etc.
  • Measuring Devices:Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

DRIVING / TRAVELING REQUIREMENTS:

• Frequent need (33% to 66% of the time – depending on the property) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation on-call status may occasionally require expedient travel to assigned property at a moment's notice. Pick up and deliver to the corporate office.
• Must have valid driver's license and automobile insurance coverage. Mileage will be reimbursed for work-related travel outside of normal commute.

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Constant need (66% to 100% of the time) to be on feet.
• Constant need (66% to 100% of the time) to perform the following physical activities:
  • Bent/Stoop/Squat/Kneel Perform - routine maintenance/repairs, pick up tools, and needed equipment.
  • Climb Stairs - Service requests, make-ready needs for 2nd and 3rd-floor apartments.
  • Push or Pull - Move equipment, appliances, open/close doors, etc.
  • Reach above Shoulder - Perform routine maintenance/repairs, stock, and remove equipment, parts, etc.
  • Climb Ladders - Perform routine maintenance/repairs.
  • Grasp/Grip/Turning - Handle tools and equipment, perform routine maintenance/repairs.
  • Finger Dexterity - Handle tools and equipment, perform routine maintenance/repairs.
  • Writing - inventory maintenance, requisition requests, required maintenance reports.
• Lifting/carrying (supplies, replacement parts, ladders, etc.):
  • Over 150 lbs. - Rare need (less than 1% of the time)
  • 75-150 lbs. - Occasional need (1% to 33% of the time)
  • 25-75 lbs. - Frequent need (33% to 66% of the time)
  • 1-25 lbs. - Constant need (66% to 100% of the time)

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