Maintenance Engineer

Description:

Role Summary

Apply maintenance and customer service skills to ensure overall maintenance of the property, meet all applicable laws, as well as the company's established standards. Troubleshoot and repair all aspects of the property and its apartments; plumbing, electrical, heating/cooling, carpentry, appliances, painting and drywall. The Maintenance Engineer is responsible for supervising their maintenance team to ensure the property, grounds, and equipment are safe, orderly, and visibly appealing. Work may be performed independently or as part of the maintenance team. This position operates within and contributes to an environment with Fair Housing laws.

Essential Functions

1. Under direction of the Property Manager, supervises and schedules maintenance activities for apartment community and maintenance staff including but not limited to preventative maintenance, routine repairs, capital improvement projects, and annual inspections
2. Accept work orders from residents and, when appropriate, route to the proper personnel to ensure the work is completed to resident and management's satisfaction.
3. Draft Memos and/or make phone calls to residents related to lease issues and preventative maintenance scheduling (electrical equipment, plumbing, air-condition and refrigeration).
4. Create a preventative plan maintenance system to stay on top of HVAC, energy management, and mechanical systems and component repairs.
5. Identify and correct hazardous property conditions.
6. Order supplies and manage the maintenance budget with the property manager.
7. Prepare vacant units for new residents ensuring that the unit meets the company standards/checklist. Work with outside vendors when appropriate to ensure the timely completion of unit turns.
8. Maintain the exterior grounds of the property and conduct seasonal duties such as snow removal, pool maintenance, and the season opening or closing of outdoor amenities.
9. Conduct walk-through of the entire property to ensure everything is in working order; if not, take the appropriate steps for correction.
10. Manage maintenance of properties to be inspection ready at all times.
11. Schedule outside contractors for projects, if necessary.
12. Attend staff meetings and complete virtual training as required or requested.
13. Other projects at assigned
14. Act as property first responder in the event of an emergency situation. Correct issues as quickly as possible to mitigate damage. Document issues and communicate clearly to the PM and RPM the details of the incident.
15. Generate list of Capital Improvement projects, assist in receiving quotes when needed to complete projects
16. Manage maintenance team ensuring all are trained, motivated, and productive each day at work. Assist with recruiting efforts to fill vacant positions and train new employees when they are onboarded.

Competencies

1. HVAC experience required; Certificate preferred
2. Experience with building facilities including but not limited to electrical, plumbing, HVAC, painting, plaster work, electronic doors and locks required.
3. Excellent written and verbal communication skills.
4. Experience with Microsoft Office products.
5. Excellent time management and problem-solving skills
6. Ability to lead and manage a maintenance team to accomplish property goals and objectives

Supervisory Responsibility

Under direction of the Property Manager, supervises on-site maintenance staff, which may include Maintenance Technician(s) and Janitorial positions.

Physical demands

Walking, standing, sitting, crouching, crawling and climbing are necessary throughout the day for 8 hours or more. May be exposed to various weather conditions when working on the exterior of the property. It may be necessary to lift weights up to 100 pounds. It is essential to be safety-conscious as there is exposure to moving mechanical parts, fumes/airborne particles and risk of electrical shock.

Position type and expected hours of work.

This position is full-time. The scheduled hours for each shift will be 8 hours. Some flexibility in hours is allowed.

Travel

Minimal travel is expected for this position.

Required education and experience

• Ability to read and write English, follow verbal instructions, and use simple math.
• High School diploma or equivalent
• At least 3 years of Maintenance experience
• At least 2 years supervisory experience
• HVAC certification/experience
• Strong personal skills to interact with tenants.
• Programmable Logic Controllers
• Valid driver's license

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

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