Local IT Demand Analyst

Local IT Demand Analyst

Location

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The Local IT Demand Specialist will advise Digital & IT solutions on digital transformation projects and products. This role plays a key component in successful digital transformation processes making them efficient and effective. The Local IT Demand Specialist's will increase efficiency and maximize business value through establishment of a business and demand driven service portfolio of shared IT infrastructure, End User Services and Onsite services.

Responsibilities

• Support the business with their IT questions related to projects, order equipment and services, keep track of orders, maintain contact with suppliers.

• Partner with hardware suppliers (follow-up of orders, budget requests, catalogue updates)

• Work with service management to ensure catalogue content accuracy, and provide suggestions for new equipment to be added

• Secure quality of support according to Support Service agreements for IDEO (Industrial, Dealers, Engineering, Office) locations.

• Promote the use of digital enablers and strategic partnerships to maximize value creation.

• Advisory and support to stakeholders to gather and identify their needs and problems and what solution would best address them.

• Guardian of the value proposition in every aspect of the Agile delivery process.

• Prioritize TD/BA demands with responsible Business Infrastructure Manager (BIM).

• Approve, enforce, and challenge end-user requests according to the IT Security Policies; involve responsible BIM in case of exemption requests.

• Analysis and approvals of requests from all TD/BAs (policy validation, understanding of new demands and items that are not available on catalogue)

• SNOW end user equipment requests (review, escalation, or approval)

• Assistance in the search for new solutions (hardware and software) in projects or new demands

• Investigation and analysis of new and existing software ...assist in licensing and packaging

• Support on projects, activities, information, and other areas that do not have a local BIM

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

• 2 - 3 years' experience working with IT solutions

• Experience working in an agile environment.

• Bachelor's Degree in Information Technology, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

• Ability to overcome difficulties and learn from mistakes.

• Experience working in a global environment.

• Demonstrated growth and learning mindset and commitment to innovation.

• Experience working with Power BI, and Power App Development

What's in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

• Family building benefits, including fertility support and adoption assistance

• Generous paid caregiver and parental leave policies

• Competitive medical, dental and vision insurance

• Competitive matching retirement savings plans

• A working environment where your safety, health and wellbeing come first

• Programs that make today's challenging reality of combining work and personal life easier

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can't wait to hear from you. Apply today!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities.

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow's transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.

Job Category: Information Technology

Organization: Group Digital & IT

Travel Required: Occasional Travel

Requisition ID: 11228

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Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro