Loan Processor - Customer Service Representative

Hiring – Full Time Position

Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance)

Description for Loan Processor/Customer Service Representative:

Citizens Bank Minnesota is looking for a high performing Loan Processor/Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Watkins branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.

Job Responsibilities for the Loan Processor:

Assist lenders by preparing and processing loan documentation

Ordering and obtaining any necessary supporting documents

Filing recordable documents

Inputting and maintaining loans on the Bank's core software

Maintaining loan files and renewal documentation

Providing customer service to loan customers

Job Responsibilities for the Customer Service Representative:

Processing of daily financial transactions

Promoting products

Providing first call resolution via telephone and electronic correspondences

Seeking optimal solutions for client satisfaction

Benefits of the Loan Processor/Customer Service Representative:

Full Time

Competitive Wage

Comprehensive Benefits package including health, dental, vision, and life insurance

Short- and Long-Term Disability

401k Plan

Paid Time Off

Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans' status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.

Requirements for Loan Processor/Customer Service Representative:

High school diploma or equivalent

Computer and mathematical skills

Cash Handling experience beneficial but not required

Customer service experience beneficial but not required

Loan Processing experience beneficial but not required

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