Level 1 Walk Up Support

At e X cell , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join e X cell !

We have a brand-new opportunity for a Level 1 Support Technician to join our client's team onsite in Atlanta, GA. This Technician will identify and troubleshoot technical issues.

Skills and Qualifications:

• Minimum 1 to 3+ years of related desktop experience (deskside and walk-up support)

• Ticketing Systems (Service Now / Remedy / ConnectWise)

• Windows / Mac experience

• Windows 11 OS - Navigating and troubleshooting

• Microsoft Intune - Managing users and devices

• Office 365 experience - troubleshooting

• Okta - Configuring and troubleshooting

• SSO (Single Sign On) - troubleshooting

• Proficiency in GPO (Group Policy Objects)

• Apple / Mac - troubleshooting experience, IP address, keyboard shortcuts (experience preferred / base level required)

• Must be able to work independently

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ~~~ .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.