Leasing Agent

Overview:

$1,000 SIGN ON BONUS

Responsible for providing administrative and leasing support for assigned property. Establishes inviting atmosphere for prospective residents and

Pay range: $18 - $22/hour depending on experience.

IND123

Responsibilities:

• Provides first-line customer service for prospective and current residents, as well as property guests. Maintains welcoming environment in Leasing

  Office

• Leads tours of property, showing vacant units and marketing property

  amenities

• Tracks and follows up with all referrals, walk-ins, and phone

  inquiries

• Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing

  promotions

• Assists with developing and coordinating leasing events and resident promotional

  activities

• Prepares leasing checklist and package which includes all required forms, deposits, schedules, and

  information

• Processes lease applications 

• Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup 

• Collects rental deposits and rent. Delivers deposits to bank.

• Utilizes maintenance software program to enter in and track work

  orders

• Inspects apartments for move-in/out condition and turnover

  status

• Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.

• Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational

  activities

• Assists Property Manager with annual recertification of each

  resident

• Visits comparable properties and assists Property Manager in preparing quarterly competitive market

  analysis

• Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable

  laws

• Orders

  office supplies and welcome gifts for new residents

• Assists with the development and implementation of resident services

  programming

• Maintains regular daily office hours, ensuring adequate coverage on weekends and

  holidays

• Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods or

  services

Qualifications:

Required Education and Experience:

• High School

  Diploma

  or equivalent

• 1 year experience in multi-family property management

  preferred

• Experience in affordable housing

  preferred

• Experience with Low Income Housing Tax Credit Program and/or Hope 6

  preferred

• Knowledge of

  HUD programs including but not limited to HOPE 6 and project-based Section

  8

• Proficiency in Yardi preferred

• Proficiency in Microsoft Windows, including Microsoft Excel and Outlook 

• Excellent customer service skills

• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)

Working Conditions:

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.

• Ability to work at property locations within or near transitional

  neighborhoods

• Ability to climb stairs, take elevators, bend, squat and reach

  overhead