Lead Director - Agile Practice Management

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Lead Director, Program Management is a member of the Enterprise Delivery team working with the business to enable business benefits by planning and delivery of cost-effective, high-quality solutions. You will support enterprise-wide goals to improve IT project delivery in execution speed and effectiveness, driving a consistent approach, and understanding and supporting the unique requirements of CVS Health.

Responsibilities include

• Direct project teams handling all aspects of solution delivery, product development, project planning, requirements gathering, scheduling and work planning, communications, issue resolution, cost tracking, financial reporting and change management.

• Oversee multiple programs of significant magnitude regarding complexity, cost, time-constraints, internal and external staffing; allocate appropriate resources to meet timely completion of specific project tasks.

• Ensure all projects administered by the PMO follow the best practices and standard approaches for program and project management.

• Participate in departmental strategic and budgetary planning processes; prepare and administer work unit operating budget; provide recommendations on policies and goals desired; and implement new/revised programs according to established guidelines.

• Manage all aspects of staffing a large workgroup, identifying needs, preparing job descriptions, screening and interviewing candidates, onboarding/offboarding, providing direction, assigning tasks and responsibilities, evaluating and mentoring.

• Excellent communication skills to apprise senior management and product owners of ideation roadmaps, project status, issues and concerns.

• Pursue issue resolution and communicates project status/issues to partners and operational management.

• Be a liaison across all departments, including business units, information technology and outside vendors.

• Manage change and promote continuous improvement of change management processes.

• Coordinate all labor expense reclassifications with business and finance teams.

• Interface with business executives to establish project direction and product change priorities.

Required Qualifications

• 10+ years' experience with IT management consulting hands-on project management and project delivery experience for

• 10+ years' experience working directly with Senior Management to engage in complex IT and non-IT projects

Preferred Qualifications

• Experience supporting senior executives or leaders is a plus

• Experience supporting Finance is a plus

• PMP Certification

• Agile and Six Sigma Trained

Education

• Bachelors degree in Computer Science or equivalent required

• Advanced Degree (MBA or MS in a technology field) preferred

Pay Range

The typical pay range for this role is

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (~~~)

We anticipate the application window for this opening will close on: 11/22/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.