• Laboratory Supervisor

    NestleFort Smith, AR 72903

    Job #2710416935

  • Foods people love. Brands people trust. And a career that nourishes your future like no other.

    If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

    We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

    This position is not eligible for Visa Sponsorship.

    POSITION SUMMARY:

    Leads a team to ensure the proficiency and optimal functioning of the factory laboratory to provide the best analytical services to the factory.

    PRIMARY RESPONSIBILITIES:

    • Quality guardianship - Notify appropriate production personnel / management of significant deviations and products blocked.

    • People and know-how - Develop and maintain competent professionals in the laboratory and online satellite laboratory areas.

    • Laboratory methods and practices - Responsible for the correct and cost-efficient functioning of the laboratory and online satellite laboratories, including availability of equipment to carry out analyses, internal and external quality control. Responsible for the analytical competence of technicians to perform the required analysis. Responsible for the correct and on time reporting of results to customers and the follow-up of any customer complaints. Manage the technicians' training plan and development needs. Validate and establish validation dossiers for new and existing methods according to Nestlé validation standards. Select, organize, and follow up analyses performed by subcontracted labs.

    • Quality system - Responsible for the proper implementation and regular update of the laboratory quality system in accordance with the ISO Standards.

    • Quality Mastership - Support activities to achieve compliance with the Nestlé Quality Management System requirements and other applicable instructions and standards. Provide support for validation activities from an expert standpoint (Chemistry and Microbiology). Act as a Quality liaison for the laboratory for Safety, Hygiene, HACCP & Thermal process activities.

    • Quality auditing and verification - Support unit readiness for internal and external audits. Responsible for the adequate follow-up on results of proficiency tests and inter-laboratory comparisons. Able to identify and interpret analytical results and trends. Responsible for performing root cause analysis in case of poor results and in applying corrective action.

    • Quality by design - Support industrialization and launch steps of projects from an analytical standpoint.

    • Technical assistance - Assist factories and markets in matters related to instrumentation, analytical monitoring, and Good Laboratory Practice. Support factories in implementing method updates, alternative methods and in establishing monitoring plans.

    • Laboratory safety - Responsible to have safe work instructions available for all positions, processes are run in accordance with SOP's, SOPP's and other documentation. All employees have the required level of safety training, all equipment and installations are well maintained with safety guards & devices and associates are using the appropriate PPE.

    REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

    • Bachelor's degree required or equivalent (in the specific area of competence)

    • Lab experience in performing analyses in the specific area of competence.

    • Demonstrated leading a group of technicians.

    SKILLS:

    • Leadership and people development skills.

    • Able to work under pressure.

    • Set priorities and delegate activities.

    • Analytically skilled

    • Effectively communicate with all levels of factory management

    It is our business imperative to remain a very inclusive workplace.

    To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

    The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at ~~~ or please dial 711 and provide this number to the operator: ~~~

    *Note: Nespresso is not a federal contractor and does not maintain affirmative action programs

    Review our applicant privacy notice before applying at ~~~

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