IT Systems Analyst

Overview:

Boyne Resorts is one of the largest privately owned and operated ski and golf resort company in the country, operating as many as twelve different ski areas and resort properties across North America with over 11,000 full-time and seasonal employees. Boyne Resorts was formed in 1947 and is headquartered in beautiful northern Michigan.

Boyne Resorts is in the middle of a long-term effort to transform and modernize its core business and transactional systems in a unified architecture. We are seeking candidates with a strong operational knowledge of POS systems relating to InfoGenesis Food and Beverage.

Team Member Benefits:

Beyond employment, Boyne Resorts provides access to incredible outdoor playgrounds, significant discounts on merchandise and services, medical coverage, and more for you and your family.

• Health Benefits (Medical, HSA, dental, vision, life, FSA, and disability insurance) starting the first of the month following employment.
• Employer HSA Match.
• PTO accrual starting first day.
• Skiing & riding for free at mountain resorts in the Boyne Resorts portfolio.
• Lodging, Food and Beverage, and more discounts for eligible team members and qualifying spouse/dependents. 
• Golf for free or heavily discounted at resort courses operated in ME, MI and MT. 
• Neighbor discounts with hundreds of retailers.

We strive to maintain and promote our Core Values, LEADS:

Think Long Term | Excellence in Execution | Have Passion and a Positive Attitude | Develop Great People | Serve First

Responsibilities:

This role requires an individual to assist or lead the optimization, governance, and audit of existing business applications. This role will also facilitate enhancement, implementation, and migration of various business functions, such as retail, ski operations, lodging, food and beverage, and spa. The ideal candidate will have the ability to gather business requirements and understand business processes and apply those to an optimal configuration within the software applications being enhanced or implemented, but also have the ability or aptitude to perform minor customizations within the applications, if necessary.

Qualifications:

The candidate should have some combination of the below skills and experience:

•  3+ years’ experience performing system maintenance, implementations, and migrations
• Familiarity or certification with SQL Server, Server Admin
•  Ability to gather system requirements and understand business processes
•  Compose system configuration solutions based on business requirements
•  Document business process changes, testing checklists, customization requirements and standard operating procedures
•  The ability to work closely with business partners in the assigned areas to map processes, the flow of information through these processes, and system requirements to ensure clear requirements for reporting, including:
•  Organizing and executing customer interviews and workshops to determine functional needs
•  Develop minor customizations using SQL
•  Maintain customizations and releases in source control such as Team Foundation Server
•  Implement and test minor customizations
•  Desire to learn new tools and software applications