IT Senior Communications Coordinator

IT Senior Communications Coordinator

United States, Georgia, Atlanta

Information Technology

18-Jun-2024

Ref #: 25281

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Information Technology is on a journey of transformation. We are changing the way we do business from top to bottom. As thought-leaders within Delta, we strive to build significant and innovative solutions and are looking for team members to help us realize our vision.

Delta employees are problem solvers, doers, innovators.

We are proactive.

We are collaborative.

We deliver impact to our customers.

Join us on our transformation journey in becoming a best-in-class IT organization at the world's best airline!

Delta IT is looking for a strategic, collaborative communications professional to join the CIO and Transformation Communications team. In this highly visible role, you would collaborate with the Employee Experience team, Strategic Enterprise & Portfolio Communications team and IT colleagues to inform, connect and lead our workforce. The IT Senior Operations Analyst, IT Transformation provides the Office of the CIO and IT Transformation & International Technology Portfolios with strategic communications expertise and creates compelling content to inform, inspire and mobilize IT people to enhance our employee-conscious IT brand.

If you're in Atlanta (or want to be) and want to work in a fun and collaborative environment with one of the best brands in the world, join our team today!

Responsibilities

• Serve as a key resource in communications strategy development, thought leadership, socialization and material creation in support of key initiatives

• Support content management of IT all-hands events, leader meetings and engagement events

• Source content and optimize editorial workflow for maximum impact across digital platforms including email

• Creates talking points, presentations, and other materials as requested in support of the Chief Information Officer to shape and tell the IT story to internal and external stakeholders

• Develop key messages and campaigns to engage a diverse, global team of IT technology professionals

• Support company intranet for the IT division, including content creation and user experience

• Manage multiple projects and tasks in a highly matrixed and collaborative environment

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading pro?t sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

• Domestic and International space-available flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

• Recognition rewards and awards through the platform Unstoppable Together

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• At least 3-5 years of experience in an agency or corporate setting

• Ability to collaborate with colleagues and executives in developing messaging and content along with communications plans

• Excellent written communication, oral communication, strategic planning, and organizational skills

• Ability to anticipate challenges and roadblocks to plan appropriately to mitigate risks as needed with established critical thinking and decision-making capabilities

• Flexible attitude with proven experience working in a team

• Ability to learn things thoroughly and quickly

• Must be results oriented and capable of meeting or exceeding aggressive deadlines with attention to detail and highest quality results

• Adapt to changing circumstances and styles to suit different people or situations where needed

• Experience using Salesforce Marketing Cloud to create and send targeted emails, and analyze data to make strategic improvements

• Mastery of the MS Office suite

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Bachelor's Degree in Business, Communications or related field is preferred

• Master's Degree or MBA is preferred

• Background in internal/employee communications

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here