• IT Helpdesk

    TEKsystemsAnn Arbor, MI 48104

    Job #2749634911

  • Description

    need 10-12 roles filled out of the 13 most likely. Helpdesk for Healthcare client: Password resets, Active Directory, Level one

    Pay : $17/hr (flexible if needed for right experience)

    Duration

    10/28/24 thru 11/23/24

    Shift : anybody who is open to weekends, shifts below have 1 weekend day

    * the first week will be 8am - 4:30pm for Training and the project is Saturday 11/2 where everyone will

    work that day. Then shifts will follow the below schedule.

    - 6am - 3pm (2) - M-Friday

    - 7am - 3:30pm (3) - 2 of the 3 have a

    weekend day

    - 7:30am - 4pm (3) - M-Friday

    - 8am - 4:30pm (2) - M-Friday

    - 3pm - 11:30pm (3) - 1 of the 3 has a

    weekend day

    1 year of Service Desk minimum - candidates with

    EPIC and ServiceNow will be put at the top of the list.

    Skills

    help desk support, help desk, troubleshooting, customer service, support, ticketing system, phone support, technical support, office 365, servicenow, software troubleshooting, hardware troubleshooting

    Top Skills Details

    help desk support, help desk, troubleshooting, customer service, support, ticketing system, phone support, technical support, office 365, servicenow, software troubleshooting, hardware troubleshooting

    Additional Skills & Qualifications:

    Drug Test: NO

    Qualifying Questions

    -How would you describe an ethernet cord? What does it do?

    -How would you explain what a virtual machine is to someone who is not technical? (Answer: It's a computer within a computer)

    Experience Level

    Intermediate Level

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

    ? Medical, dental & vision

    ? Critical Illness, Accident, and Hospital

    ? 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

    ? Life Insurance (Voluntary Life & AD&D for the employee and dependents)

    ? Short and long-term disability

    ? Health Spending Account (HSA)

    ? Transportation benefits

    ? Employee Assistance Program

    ? Time Off/Leave (PTO, Vacation or Sick Leave)

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • You Can Also Try Searching