• Investigator Services Assistant

    Adecco US, Inc.Newport, KY 41076

    Job #2803303801

  • Adecco has a fantastic opportunity for a Pharmaceutical Jr. Admin Assistant with a leading life sciences organization in Highland Heights, KY. Apply today

    You will perform clerical and administrative functions in order to drive company success.

    Qualifications:

    • Previous administrative experience in a pharmacy, lab, or healthcare setting.

    • Accurate data entry skills with intermediate computer skills including variety of computer software developed both in-house i.e. Microsoft Office

    • Strong client and phone service skills

    • Excellent verbal/written communications and customer service skills in the English language - additional languages are an advantage

    • Good written and oral communication skills

    • High School Diploma or GED

    Pay- The anticipated wage for this position is between $ 17.00 and $ 17.50

    Hourly wage depends upon experience, education, geographic location and other factors.

    Responsibilities:

    • Draft correspondences and other formal documents

    • Resolves issues that arise during specimen accessioning to ensure specimen logging is accurate. Uses tools provided to answer questions and ensure clean data at the earliest point in time.

    • Places calls to the investigator sites delivery sponsor alerts, voice alert values, and any other critical values.

    • Acts as the point of contact for sites and monitors through email or phone, monitors, tracks, manages, and ensures resolution of all complaints, discrepancies, concerns, and escalates to management/appropriate department to ensure satisfaction of internal and external customers. Ensures that the sites are communicated to regarding aspects of the protocol (following the study flow sheet) relating to the department. Provides guidance on pre-analytical aspects of the study to ensure smooth flow of data to and from the site.

    • Triages calls where necessary to appropriate individual/departments and follow through to resolution.

    Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility

    Pay Details: $17.00 to $17.50 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ~~~

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    • The California Fair Chance Act

    • Los Angeles City Fair Chance Ordinance

    • Los Angeles County Fair Chance Ordinance for Employers

    • San Francisco Fair Chance Ordinance

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