Internal Operations Administrator

Company Description

Joining Allergan Aesthetics (AA), an AbbVie company means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. AA exists to empower confidence for consumers and customers, creating products and technologies that drive the advancement of aesthetic medicine. We believe in the power of shaping your own life, your own business, your own look - and we continue to evolve our business around the needs of those we serve. United by our shared belief in what we do and a commitment to doing what is right, we bring our best every day to empower confidence.

Job Description

Administrative Support

• Provide general administrative support for the AA business, as required by the Internal Operations Supervisor.

• Support internal stakeholders with HCP event management including contracting, FMV processing, PRISM filing, presentation submission and review though VEEVA and booking travel arrangements.

• Collaborate with teams to process, file, reconcile and ensure delivery of at-no-charge product.

• Upon request, manage creation, administration and receipt of Master Service Agreements, vendor contracts, purchase orders and invoices for AA.

• Coordinate the logistics of meetings, events, and workshops, as assigned.

• Other tasks including onboarding new team members

Communication

• Facilitate effective communication across departments to ensure alignment on operational activities

• Handle inquiries and resolve issues related to operational processes

• Collaborate with other departments on cross functional tasks and reporting on ongoing projects.

Data Management

• Maintain accurate records and databases (VEEVA, PRISM, SAP, MSTeams..)

• Prepare regular updates on project status and key metrics

• Organizing and maintain electronic filing systems and maintaining administrative procedures.

Compliance and Quality Assurance

• Ensure that all operations comply with Compliance standards and company policies.

Qualifications

Education/Experience:

• Post-secondary education or a bachelor's degree is preferred

• College Diploma/University Degree or Related Post-Secondary Education.

• 1-3 years of related experience.

Skills

• Technical savviness and comfort navigating through multiple systems.

• Experience working in a team-oriented, high team engagement and collaborative environment.

• Experience with various Microsoft 365 Applications (Word, Excel, Outlook, Teams, etc.)

• Experience working in a team-oriented, high team engagement and collaborative environment is a must.

• Strong service orientation and experience in customer service or professional services environment.

• Experience in the pharmaceutical or medical aesthetics industry is a strong asset.

• Willingness to learn new functions and try new tasks as assigned

• Ability to take and process feedback constructively

• Understanding of the customer experience and have a desire to raise the bar to ensure every interaction with AA (internal or external) is the best it can be

Additional Information

Why Allergan Aesthetics?

We believe in the work that we do and together we create the products and technologies that drive the advancement of aesthetic medicine. Our principles are shaped to empower us to deliver on that promise:

• Making your practice our purpose (YPOP)

• Inclusive of all people

• Putting science at the core

• Creating what's next

• Connecting to patients.

We show up every day, energized by the chance to make a real difference in people's lives. So, every day is one that counts. Aligning your interests with our imperatives as a business, you always have opportunities to step up and reach higher. So, we foster an inclusive, supportive environment where you're empowered to ask questions, think big and build on each other's best ideas.

Voted as a Great Place to Work consecutively, and around the globe, we pride ourselves in providing our employees with the flexibility to ensure a healthy work-life balance. We take our impact on the environment and society seriously, so we focus on 'giving back' regularly. We are committed to equity, equality, diversity, and inclusion (EED&I) - it is fundamental to who we are, and it is just how we "do good business." This includes valuing diverse perspectives, creating an inclusive culture and treating all employees with dignity and respect.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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