Internal Member Support Specailist

112791BR

Job Title:

Internal Member Support Specailist

Location:

Afflink (0261)

Job Description:

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

• Safe and inclusive working environment, including a culture of rewards, recognition, and respect

Position Summary:

The primary role of the Internal Member Support Specialist (IMSS) is to facilitate revenue and Distributor Membership growth. The IMS team is the main internal point of contact for day-to-day questions and any issues related to AFFLINK programs.

The primary responsibilities of the IMSS team are

• Sales: Account penetration of sales; selling company programs/products to existing Members (Distributors); Growing sales and spending with existing Members; Driving differentiation and driving revenue for our membership; Convert Members to company branded products (AFFEX); Helping our members source products through our Preferred Suppliers.

• Onboarding New Members: Web-ex introductions of the company, and on-boarding to educate members with programs of the company in general; Educational reviews; selling company programs/products and benefits.

• Analysis/Reporting: Analyze existing distributor spend for account penetration (sales trends/sales budgets); Generate/modify spend reports and analysis upon request. New Member Recruitment reporting for potential new Members (spend analysis, conversion opportunities). Through research, identify potential issues and/or opportunities for Membership through our respective programs.

• Member Engagement: Growing Member relationships within our company, and with suppliers; Getting Members more involved with the company and its products/programs, while maximizing and growing our member's spend. Growing business and relationships not only for our Distributors, but also our suppliers, and our company.

• Maintaining AFFLINK Programs: Stakeholder Equity, GAIN, AFFLINK Pro, Beacon, New Latitudes. Maintains a strong working knowledge of all AFFLINK programs, AFFEX product literature, and selling skills.

• Attends all Sales Meetings and AFFLINK events, such as ENGAGE and SUMMIT.

• Always maintain professional conduct and appearance with members and suppliers.

• Documents all communication with Members, Preferred Suppliers, and Strategic Account Customers in the CRM tool.

Required Skills/Abilities:

-Excellent verbal and written communication skills.

-Excellent sales and customer service skills.

-Excellent organizational skills and attention to detail.

-Excellent time management skills with a proven ability to meet deadlines.

-Strong analytical and problem-solving skills.

-Ability to prioritize tasks and to delegate them when appropriate.

-Ability to function well in a high-paced and at times stressful environment.

-Proficient with Microsoft Office Suite or related software.

Req Number:

112791BR

Address Line 1:

1400 Afflink Place

Job Location:

Tuscaloosa, Alabama (AL)

Shift:

1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (~~~) ; (2) the "EEO is the Law" poster (~~~) and supplement (~~~) ; and (3) the Pay Transparency Policy Statement (~~~) .

Required Qualifications:

Bachelor's degree or higher from an accredited college or university. The degree should be in Business Administration, Industrial Management, Supply Chain Management, or a related discipline.

Minimum of three (3) years experience in a business setting managing people or processes.

Division:

Afflink

Job Category:

Sales

Preferred Qualifications:

Prefer background in Supply Chain, Logistics, or Distribution.

2-4 years of Sales / Marketing within the food service industry.

State:

Alabama

Company Description:

AFFLINK has been a leader in supply chain management services for almost 50 years. Connecting more than 200 suppliers of packaging, janitorial, safety, foodservice, office, and MRO procurement solutions with nearly 300 independent distribution experts, AFFLINK provides innovative process and procurement solutions that drive efficiencies for today's leading businesses.

Benefits:

Click Here for Benefits Information (~~~)