Intercept Monitor (SSA Monitor)

Req ID: RQ186397

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: Systems Specialist

Skills:

Network Monitoring,Network Monitoring Systems,Network Monitoring Tools

Certifications:

Security+, CE - CompTIA-Security+ CE

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Intercept Monitor (SSA Monitor)

Secure and expertly apply the latest technologies to advance the mission as a JOB TITLE with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own the opportunity to accelerate digital modernization for our clients as you accelerate your career.

At GDIT, people are our differentiator. As an Intercept Monitor, you will help ensure today is safe and tomorrow is smarter. Our work depends on Intercept Monitor joining our team.

This position will support the Day Shift Schedule.

HOW OUR INTERCEPT MONITOR WILL MAKE AN IMPACT:

• Provide 24/7 real-time monitoring of networks utilizing customer provided tools/capabilities and dashboards

• Monitor TR's that contain Interceptor devices and respond to any alarms.

• Utilize enterprise network monitoring tools to provide situational awareness and facilitate response to real-time alerts for Service Restoral Team

• Responsible for monitoring, opening, assigning, updating, and closing tickets within the Service Now ticket system

• Notify Manager on Duty (MOD) when an alert is detected and determined to be an incident, create ticket to assist Service Restoral MOD to address/dispatch tech's

• Provide effective situational awareness of event resolution status

• Provides phone support

• Supports the completion of technical tasks.

• Assists with the solutions to technical problems of limited scope.

• Assists with the coordination for new products, software, upgrades, and equipment.

• Assists with monitoring of the systems hardware and software and performs regular maintenance on all software and associated equipment.

• Supports the review, back up, and systems updates regularly, documenting changes and systems operation.

• Assists with the monitoring and support of a variety of security measures and standards for all computer software and hardware.

• Assists with documentation for processes and procedure related to computer systems and operations.

WHT YOU'LL NEED TO SUCCEED:

• Security Clearance Level: Active Secret Clearance

• Education: Bachelor's degree in business administration or a related business discipline, or the equivalent combination of education, professional training, or work experience.

• Required Experience: 2+ years of directly related experience in network monitoring and administration.

• Required Technical Skills: Active Security +CE or DoD 8140 Certification (formerly 8570). Basic knowledge of relevant laws and regulations governing facilities security. Effective administrative and organizational skills. Effective communication skills.

• Location: On Customer Site

PREFERRED SKILLS:

• Familiar with Network Monitoring Tools (i.e. NetCool)

• 2 years of related experience in facility or industrial security administration, preferably in the government contracting industry.

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

The likely hourly rate for this position is between $34.55 - $46.75. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.