Chief Delivery LLC • Toledo, OH 43617
Job #2750005785
Insurance Solutions By Design is looking for a customer service representative to join our team in our Sylvania, OH office.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Manage inbound customer communications
Consult on customer success
Maintain working product knowledge
Track interactions in CRM
Requirements:
PERSONAL LINES or PROPERTY & CASUALTY INSURANCE LICENSE REQUIRED
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with Insurance CRM systems
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