Edgewood Health Network Inc • Toronto, ON M4P 1E2
Job #2713194294
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ~~~
Position Overview: With inpatient substance abuse and mental health treatment centers throughout the country, EHN Canada has a wide market presence which includes brand recognition, referral relationships, previous clients, advertising, and search engine optimization. This generates inbound interest from potential new clients seeking mental health services via phone calls, chats, and emails. These inquiries funnel into the admissions department located at the corporate office in Midtown Toronto.
The Inside Sales Representative manages this high inbound volume of inbound inquiries with a professional consultative sales process - actively listening to callers, assess their situation, and determining the suitability of EHN’s treatment centers. Additionally, the position manages an active pipeline of inquiries and works with medical and clinical staff for admissions approval.
The Inside Sales Representative is also responsible for leading the admissions department’s production via advanced sales skills, innovating sales strategies, identifying opportunities for process improvement, servicing strategic relationships, and leading by example. They work directly with admissions, business development, and facility leadership in the following areas – expediting admissions, removing admissions barriers, testing new technology, testing new sales methods, testing new processes, and serving key referent relationships.
Success in this position hinges on excellent communication skills, compassion, strong customer service abilities, self-motivation, and a collaborative approach to teamwork.
Reports To: Admissions Manager
Key Responsibilities:
Qualifications:
Employee Benefits and Perks:
Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy.
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
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