• Inside Sales Account Manager - Mid-Atlantic Territory

    Connection • Exton, PA 19341

    Job #2810211556

  • Overview:

    About Connection:

    Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue. Headquartered in Merrimack, NH, Connection employees over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites.

    As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.

    This is an hourly base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.

    Responsibilities:

    Job Responsibilities:

    • Prospecting 60 or more potential customers daily to secure new buying accounts/logos 
    • Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting
      • Uncover organizational pain points and areas of potential investment
      • Provide Solutions 
      • Ask for their business
    • Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
    • Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
    • Balancing between the different tools available to you to dive deeper and create personalized messages that add value

    How do we prepare you for success in this role:

    • 8 weeks of intensive, paid, inside sales training
    • A sales coach dedicated to you during your first year of employment
    • Ongoing training to keep up to date on the ever-changing tech world
    • Technical experts available to assist in closing sales
    • We will train and help you acclimate to a cold-calling position

    Benefits & Compensation:

    • Guaranteed base hourly rate + UNCAPPED
    • Commission guarantee payments (non-recoverable) for the first three years
    • Average total compensation in year one ranges from $50,000 to $60,000
    • Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 am (Eastern) to support your work-life balance
    • Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more

    Min:
    USD $19.25/Hr. Qualifications:

    • Ability to develop rapport and maintain strong working relationships with internal and external customers
    • Outstanding communication, listening skills, customer service, patience, and relationship-building skills
    • Ability to communicate effectively both orally and in writing
    • Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
    • 1-2 years of practical experience with B2B sales preferred
    • Prior cold-calling experience is helpful 
    • Excellent negotiation skills
    • Demonstrate attention to detail
    • Successfully working independently in a fast-paced environment
    • Working knowledge of the Microsoft Office Suite

    Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

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