See Rock City Inc • Chattanooga, TN 37409
Job #2713232133
Description:
Summary
Responsible for the smooth and efficient handling of sales at the Ticket Desk and creating a positive experience for guests, providing excellent guest service in line with our mission and values. Helps maintain a clean and orderly environment in the Ticket Desk. Under the direction of the Incline Admissions Team Leader the Incline First Impressions Partner is responsible for performing the following duties:
Responsibilities
· Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values.
· Models appropriate guest and partner interaction at all times.
· Performs the opening and closing procedures, as well as, all other normal cashier duties for ticket desk.
· Answers guest questions, processes ticket sales in an efficient, accurate and timely manner.
· Adheres to company policy.
· Processes group transactions accurately.
· Maintains a clean and orderly work area.
· Helps restock as needed.
· Answers phone in professional manner and take messages and/or orders as needed.
Performs other duties as assigned by management.
Requirements:
Qualifications
· Ability to convey a conservative and professional image to guests
· Ability to read and interpret documents; to write reports and correspondence.
· Must possess good computer skills.
· Possess an outgoing, friendly personality and the desire to provide quality service.
· Ability to communicate and interact effectively in one-on-one and small group situations.
· Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money.
· Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
· Required to regularly use hands and fingers. Ability to lift/move up to pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.
Compensation details: 11-11.25 Hourly Wage
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