Incentive Program Specialist

Description

Summary

Incentive Program Specialist is responsible for the design and coordination of sales incentive administration, implementation and risk management controls for CRB (Consumer Regional Banking) incentives.

Duties and Responsibilities

• Coordinate and administer incentive plans for multiple CRB segments, providing plan interpretation, reporting, sales adjustments, plan documents, acknowledgements and monitoring compliance with plan guidelines

• Support annual planning and other projects with analysis, modeling and implementation of incentive administrative changes

• Liaison for effective implementation of incentive plan changes with L3 leaders and segment managers to support communication of new plans with teams and colleagues

• Drive effectiveness of sales behaviors and processes through incentive risk controls and risk management oversight functions

• Support segment L3 leaders and business segment support on training, presentations, colleague inquires, reporting and other sales process activities

• Coordinate and administer goal allocation and goal maintenance for segments to drive metric performance for OCR/revenue growth, productivity, service, quality, leadership and other behaviors

• Manage and coordinate incentive automation by performing business requirements, user acceptance testing, production validation and risk controls

• Performs other duties as assigned

Basic Qualifications

• 5+ years of Incentive Planning experience

• Bachelor's Degree or 2 additional years of experience in lieu of degree

Preferred Qualifications

• Clear and accurate communications (both verbal and written) that is appropriate for intended audience(s), including the ability to effectively communicate complex issues

• Ability to participate in and foster a teamwork environment

• Strong skills with excel for data and analysis

• Ability to learn new technology/systems

• Strong analytical problem-solving skills

• Organized and detail oriented

LIhybrid

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

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