Hotel Guest Experience Supervisor

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Guest Experience Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Guest Experience Supervisors lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Benefits include

• Complimentary & Discounted Hyatt Hotel Rooms

• Paid Time Off (PTO)

• 401(k) Match

• Medical, Dental, Vision Insurance after 30 days of employment

• Tuition Reimbursement

• Free Annual VIA Bus Pass/Discounted Parking

• Free Meals Provided in Employee Cafeteria

• Opportunities for Career Growth

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment.

• Refined verbal and written communication skills.

• Preferred candidates will have open availability 7 days a week.

• Must be able to work specifically afternoons, evenings, weekends, and holidays as needed.

• One year of hotel supervisory experience preferred

• Must have experience and a thorough understanding of guest services.

Primary Location: US-TX-San Antonio

Organization: Hyatt Regency San Antonio

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: SAN032997

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.