• Guest Assistant - Receptionist

    AmanPage, AZ 86040

    Job #2810106431

  • Aman:

    At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences, and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to.

    We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

    Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.

    Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

    Act like owners – taking the charge, leading by example and an immense sense of pride in their work.

    Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

    Location:

    This position is located at our property AMANGIRI in Canyon Point, Utah, USA

    Overview:

    The Guest Assistant will be attending to guests needs from the arrival to the departure. 

    Responsibilities:

    • Satisfying guest needs and exceeding guest expectations are your # 1 priority.

    • Projecting a positive hotel image

    • Staying abreast of all community activities

    • Communicating within Front Office and with other departments regularly

    • Attending and participating in daily briefings

    • Assisting with and taking reservations

    Qualifications:

    • At

      least 2 years in Front Office and/or similar in a 5* hotel

    • Excellent working knowledge in Opera PMS, as well as MS Office

    • Excellent written and verbal English communication skills are required

    • Knowledge of an additional language is vital (e.g. French, Italian, Spanish, other)

    • Strong interpersonal abilities are essential for this role

    • Ability to work all shifts including evening, weekends and holiday

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