Getwell Rd. Team Member

Full-time: Starting at $16/hr

Part-time: Starting at $14/hr

We have two different positions available. We have Front of House (FOH) and Back of House (BOH) positions available.

FOH Role Summary: Foster an environment of excellence by Winning Hearts Everyday and providing great Hospitality in a fast paced environment. Guest facing position.

BOH Role Summary: To prepare, cook and present food safely, quickly and efficiently, with the key aim of delivering food to our customers within 90 seconds.

General Responsibilities:

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the certification process and look for opportunities to be cross-trained.
• Be responsible to fill your shift if you are not able work.
• Ensure your appearance is in compliance with the Handbook
• Be a team player

Requirements

• Available to work a minimum of 20-40 hours per week
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

• Great attitude
• Outgoing and fun
• Hard working
• Dependable
• Honest
• Team-player
• Positive attitude & role model
• Responsive to team's needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Great verbal communicator
• Outgoing/friendly/patient
• Desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline

At Chick-fil-A, being a team member is more than just a job, it is an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.