• General Manager

    Bowlero • Valley Park, MO 63088

    Job #2818245935

  • Overview:

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and

    delicious

    food. Our General Managers help bring this vision to life every day for guests of their centers—and have

    a great time

    doing so. The General Manager role is an active one where

    you’re

    on your feet, coordinating multiple team members, and problem-solving in real time.

    Our General Managers oversee all aspects of how their centers

    operate

    , from entertainment to food & beverage sales, to the property and its

    equipment as a whole

    . Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently

    high level

    Make no mistake: this is definitely NOT your typical job (spoiler alert:

    it’s

    way better).

    ESSENTIAL DUTIES: Get a glimpse of all

    you’ll

    experience as a General Manager

    GENERATE & MONITOR CENTER REVENUE

    • Help develop financial operational plans/budgets and

      monitor

      their performance to achieve your center’s financial goals, including driving food & beverage sales. Review and control labor costs and other expenses.

    BE AN OPERATIONAL PRO

    • Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team.

    TRAIN YOUR TEAM

    • Supervise and direct regular training for all staff members and ensure their

      proficiency

      in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may

      include:

      Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

    REVIEW CENTER PERFORMANCE

    • Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly.

    RALLY THE TROOPS

    • Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise.

    MAKE GUESTS PRIORITY #1

    • Achieve and

      maintain

      overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied.

    DRIVE FOOD & BEVERAGE SALES

    • Oversee the management and expansion of your

      center’s

      Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.

    REMAIN FLEXIBLE

    • An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

    WHO YOU ARE

    As

    a General Manager

    you’re

    a customer service pro who knows what

    it’s

    like to work in a fast-paced environment and who thrives

    in

    that energy.

    You’re

    highly attuned to the guest experience, accountable for your performance (and that of the teams

    you’ll

    manage

    ), and

    are

    a strong team

    player across the board.

    You’re

    also an extraordinary problem-solver and trouble-shooter and have at least a few years of

    full service

    restaurant

    management experience under your belt.

    DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team

    • 5+ Years of Management Experience

      related to

      full service

      kitchen, bar, restaurant, and food service operations

    • Bachelor’s Degree

    • Basic business math, accounting skills, and strong analytical/decision-making skills

    • Strong Team Player

    • Exceptional “People Developer”

    • Customer Service Pro

    • Knowledge of POS register systems

    • Solid Communication Skills

    WORK ENVIRONMENT/ PHYSICAL DEMANDS

    • Typical

      entertainment center environment where you will walk,

      bend

      and stand for periods of time, and may lift objects with some

      assistance

    Responsibilities:

    Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ~~~

    The pay range for this position is $74,000 to $80,000 per year.

    Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ~~~/careers/benefits

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