General Manager

Overview:

The General manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible of the ins and outs of running a successful Campero restaurant.

Responsibilities:

• Establish objectives and goals for operations and supervise daily shift operations

• Procures the implementation of best practices regarding the operation

• Models Passion for Service, establishing an engaging dynamic with customers and employees at the restaurant

• Attends and resolves problems as they appear in the restaurant operation

• Involves himself in the operational and technical training of employees

• Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy

• Maintains safety and food quality standards

• Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels

• Organizes schedules, keeps track of employees’ hours and records payroll data

• Places orders from vendors

• Manages P&L

• Ensures all end of day cash outs are correctly completed

• Coordinates daily front- and back-of-house restaurant operations

• Controls operational costs and identifies ways for operational efficiency

• Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant

• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.

• Follows and abides by all safety rules, policies, and procedures

Qualifications:

• Must be 18 years of age or older

• Must be fluent in English & Spanish

• Preferred: 1+ year of experience in similar roles

• Ability to lift and push 50 lbs.

• Ability to stand for long periods

• Flexibility to work nights, weekends, and holidays

• Preferred: Food Handlers Card/ ServSafe Certification

• Ability to work with computers

• Must follow the company Personal Care and Hygiene policies

• Must be able to produce authorized U.S. work documents

• Must be able to pass background check

Pay Range:
USD $60,000.00 - USD $90,000.00 /Hr.