General Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Job Title: General Manager

Pay Range: 55k - 65k plus Bonus

Location: Rochester, NY and surrounding areas

Company: McDonald's Franchise Owner

About Us: We are a passionate and customer-focused McDonald's franchisee owner, dedicated to providing exceptional service and high-quality food. We are currently seeking a talented and experienced General Manager to lead our team and drive the success of our restaurant.

Job Description

As the General Manager, you will be responsible for overseeing all aspects of restaurant operations. Your primary role will be to lead, teach, inspire, and motivate our staff to ensure they deliver excellent customer service and maintain the highest standards of quality and cleanliness. You will be the driving force behind our restaurant's success, ensuring a positive and efficient work environment.

Key Responsibilities

• Oversee daily operations of the restaurant, ensuring smooth and efficient service.

• Lead, teach, inspire, and motivate staff to achieve their full potential.

• Ensure compliance with McDonald's standards, policies, and procedures.

• Develop and implement strategies to enhance customer satisfaction and drive sales.

• Monitor and analyze performance metrics to identify areas for improvement.

• Conduct regular staff meetings and provide ongoing training and development.

• Manage budgets, control costs, and maximize profitability.

• Ensure compliance with health, safety, and sanitation regulations.

• Handle customer complaints and ensure a positive resolution.

• Collaborate with the franchise owner and management team to achieve business goals.

Qualifications

• Proven experience as a General Manager or similar leadership role in the fast food or restaurant industry.

• Strong understanding of Quick Service Restaurant (QSR).

• Excellent communication, interpersonal, and leadership skills.

• Ability to teach, inspire, and motivate a diverse team.

• Strong organizational and problem-solving abilities.

• Ability to manage multiple priorities and work under pressure.

• Proficiency in Microsoft Office and other relevant software.

• High school diploma or equivalent; Bachelor's degree in Business Administration,

• Hospitality Management, or a related field (preferred).

What We Offer

• Competitive salary and performance-based bonuses.

• Comprehensive benefits package.

• Opportunities for career growth and development.

• A supportive and collaborative work environment.

• The chance to make a significant impact on the success of our restaurant.

How to Apply: If you are a dedicated leader with a passion for excellence and a desire to inspire and motivate others, we want to hear from you. Please submit your resume and a cover letter detailing your qualifications and experience. Join us and become a key part of a team that values dedication, teamwork, and exceptional service. Together, we can achieve great things!

McDonald's Franchise Owner is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_AF~~~-4093-94B3-A33262ABB4A1_11916

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.