Front Office Specialist

Pediatric Partners, a part of the Sevita family, provides comprehensive in-home and clinic-based therapeutic services for infants, children, and young adults. Our teams of compassionate pediatric experts help children with medically complex, developmental, behavioral, educational, or other needs learn the skills they need to thrive. We offer physical, occupational, speech-language and feeding therapy; augmentative and alternative communication; mental health counseling, applied behavior analysis, and early intervention services.

Pediatric Partners is hiring a full time Front Office Specialist in Fargo, ND!

Schedule will be 9:00am - 6:30pm Monday-Thursday and 10:00am - 5:30pm on Friday.

What sets us apart?

• 8 paid holidays

• 80 hours time off first year

• 16 hours of personal time

• 56 hours sick pay per year

• No weekends

• Employee referral bonus program

• Health/vision/dental insurance

• 401K with company match

What will make you successful

Essential Functions

• Greets patients and families in a friendly, professional manner ensuring patient needs are met

• Assists with patient scheduling

• Completes patient intakes and provider referrals in an efficient manner

• Ensures patient insurance and demographic information is current for accurate billing and communication

• Provides administrative, clerical and phone support for the facility in a friendly and efficient manner

• Maintains strict patient confidentiality via records, conversations and EMR system (HIPAA)

• Enters medical information into EMR system

• Uses EMR system to provide appropriate information to providers and institutions, including Release of Information requests

• Provides a clean and safe environment for patients, families and employees including, yet not limited to tidying lobby and treatment areas, as well as complete superficial grounds maintenance

• Collects payments as required for patient care and billing

• Administers check in and out of equipment available to therapists for patient appointments

• Sanitize therapy toys and supplies

• Sorting mail and stocking daily supplies to ensure seamless day-to-day operations of facility

Non-essential Functions

• Performs work related errands including, yet not limited to, post office, store, other facilities using personal vehicle (mileage reimbursed at current federal guidelines)

• Performs other duties essential for the running of Pediatric Partners practice as assigned by supervisor or other designate.

What you will bring to the table

• Current driver's license and auto insurance

• Excellent customer service skills

• High School Diploma or equivalent required

• Ability to read, write, and speak in English required

• Strong communication and organizational skills

• Knowledge of Microsoft programs including Word and Excel

• CPR Certification, required within 30 days of employment

Competencies

• Works ethically, with integrity, and upholds Pediatric Partners values.

• Ability to present recommendations in a timely, clear and concise manner.

• Ability to take initiative, be a strong team player, and respond to work demands in a flexible manner.

We have a rewarding work environment with awesome co-workers - come join our team - Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.