Front End Adjuster

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Vehicle Admin Services has an exciting opportunity available for a Front End Adjuster for our team in Dallas, TX.

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exception communication and customer service skills
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving issues.

Required

• Minimum 1-2 years of call/contact center experience
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality

Preferred

• Minimum of 3-5 years claim handling experience
• Bilingual is a plus, not required
• Service Advisor or Service Drive experience a plus
• Basic mechanical knowledge of automotive systems.

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".