Food and Beverage Supervisor

What you'll bring to the team:

Become a Food & Beverage Supervisor at Merlin Entertainments!

At Merlin Entertainments, our mission is clear: create unforgettable, magical moments for every guest that walks through our doors! ??? If you’re an energetic leader with a passion for food, beverage, and guest service, we want YOU to join our team as a Food & Beverage Supervisor

Your Mission (Should You Choose to Accept It!):

As the Food & Beverage Supervisor, you’ll lead the charge in providing world-class service at our café or bar. From food safety to guest experience, you’ll ensure everything runs smoothly while also managing schedules, inventory, and financial controls. ????? And, as part of your role, you’ll also step into Manager-on-Duty shifts, overseeing the operation of all departments within the attraction! ??

Qualifications & Experience:

Key Responsibilities:

F&B Operations

• Oversee the full operation of the café/bar, including coffee service, snacks, ice cream, cold beverages, and more! ???
• Manage inventory and ensure stock levels are always on point – no shortage of fun here! ????
• Coordinate food & beverage orders, controlling wastage to stay within budget ????
• Ensure all cleaning and hygiene standards are met or exceeded ??
• Lead and motivate your team to maximize revenue opportunities through up-selling and excellent service

Team Leadership

• Train and develop F&B Hosts, ensuring they have the skills to deliver excellent service and meet safety standards ?????
• Empower your team to deliver outstanding customer service – we’re all about that guest-obsessed mindset! ??
• Build morale and improve team performance with incentives, recognition, and team-building programs ????

Manager On Duty

• Step into the role of Manager-on-Duty, ensuring smooth operation across Admissions, Guest Experience, Food & Beverage, and Retail
• Manage queues and guest flow in the busiest areas to ensure a safe, optimal experience for everyone ??
• Communicate effectively between departments to resolve issues and keep everything running seamlessly ????

Health & Safety

• Follow and uphold health and safety standards to ensure everyone is safe and sound ?
• Ensure that all food handling qualifications and local licenses are up to date ????

What We’re Looking For:

• Experience in food & beverage management, with at least 2 years in a similar role ??
• A natural leader with a passion for motivating teams and providing excellent guest service ??
• Strong skills in inventory controlfinancial management, and customer service
• Ability to stay flexible and adaptable in a fast-paced, constantly evolving environment ???
• Excellent communication skills to lead your team and collaborate with other departments ??

Benefits:

Perks of Joining Merlin Entertainments!

We’re all about making work fun and rewarding! Check out the perks:

• Amazing Health Care

  Comprehensive medical, dental, and vision coverage

  
  

• Generous Paid Time Off

  Recharge with plenty of vacation days ??

  
  

• Merlin Magic Pass

  Free entry for you, friends, and family to our parks & attractions ??

  
  

• Recognition & Rewards

  We celebrate your achievements with awesome perks and rewards ??

  
  

• 401(k) Savings

  Prepare for your future with company matching

  
  

• Tuition Reimbursement

  Support for further education and career growth

  
  

• Endless Growth Opportunities

  Unlock learning and advancement within the company ??

  
  

Ready to Lead the Magic?

If you’re a natural leader, love to make a difference, and are passionate about delivering world-class experiences, we’d love for you to join our team at Merlin Entertainments

Let the magic begin… ?? Apply today and start your adventure! ??

Pay Range:
USD $18.00/Hr.