Floor Customer Service

Description:

Role Statement

Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner

Location

This position will be performed onsite at our store. Remote work is not available for this role.

Outcomes for Success

• Determines customer needs and sells appropriate products and related items to satisfy need.
• Assists in providing knowledge to customer about products, including prices and availability.
• Recommends or obtain merchandise for customer and sells appropriate add-ons.
• Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
• Prepare minor estimates to be verified by supervising employee
• Maintain quality store presentation.
• Maintain signage and set promotional displays.
• May keep record of sales, prepare inventory of stock, or order merchandise.
• May process merchandise returns or settle complaints within predetermined practices.
• May perform other duties as assigned.

Wages

Starting wages will be based on years of experience and education.

Benefits

Benefits eligibility will be determined based on employment status and plan rules are subject to change

• Medical
• Dental
• Vision
• Company paid and voluntary Life + AD&D
• 401k with company match
• Vacation
• Sick leave
• Holiday pay
• Employer provided PPE
• Other great employee engagement benefits

Why TAL Building Centers?

Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers—pros and homeowners alike—by providing guidance for innovative, smart building solutions.

Our mission and core values drive everything we do

Our Mission

We Help Build Better Communities

Our Core Values

We Are the Guide - We help our customers, employees and suppliers succeed through trust and partnership.

We Are Courteous - We create a positive experience for customers, employees, suppliers, and communities.

We Are Ambitious - We seek innovative solutions and go the extra mile.

We Are Accountable - We act with honesty and integrity.

We Are Safe - We protect our customers, suppliers, and employees by cultivating a safety-first environment.

So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.

MHC22

Requirements:

• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
• High School Diploma or GED diploma preferred
• 1-2 years of experience preferred

Physical Requirements

• This is largely a sedentary role
• Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
• Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
• Alternating frequent standing and walking, with occasional sitting.

Compensation details: 13.5-23.45 Hourly Wage

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