First Line Risk Manager (Remote)

This is a remote role that may only be hired in the following locations: Raleigh, NC, Charlotte, NC, Phoenix, AZ or Salt Lake City, UT.

This position is the First Line Risk Manager (FRM) Team for Enterprise Loan Operations, which includes General Bank Loan Operations, Commercial Bank Loan Operations, and Private Bank Loan Operations. The First Line Risk Manager role is part of the first line of defense and is responsible for consulting with, educating and supporting Enterprise Loan Operations on the execution of the first line risk programs, promoting an environment of risk awareness and risk ownership across the Bank while adhering to the Company's Risk Appetite and Corporate Strategy. A key component of this position is driving problem solving, prioritization and risk identification/mitigation in fast-paced environments and it requires a deep understanding of the business needs and priorities. The position ensures the team serves as an effective communication channel between the Risk Management Department and FCB business units. Participates in strategy discussions and provides input. Builds and develops collaborative partnerships with senior management across lines of business, internal departments, Risk Management program leaders, peer First Line Risk Managers, and other stakeholders to enhance BU risk management capabilities.

Responsibilities include advice and consultation on business processes and procedures; audit and regulatory examination support; risk identification, documentation and remediation for self-identified, internal and external issues in keeping with corporate tools and methodologies; controls monitoring and end-to-end testing; problem solving and relationship management; key indicator reporting; change management, incident response, access entitlement, business continuity, and third-party risk support and administration; all in keeping with corporate tools and methodologies.

• Risk Oversight - Serves as a subject matter expert providing guidance and process coaching to Enterprise Operations Business Unit (BU) to ensure appropriate and effective collaboration between the BU and Risk Management departments. Generates, analyzes, and utilizes BU Risk Reports to identify potential risks that may impact the BU and provides any needed clarification. Continuously tracks and reports on key indicators and limits and ensures timely escalation of breaches as required by the Risk Appetite Framework (RAF). Assists in the review and enhancement of internal controls, ensuring control testing is in place and results are in line with the Control Standards.
• Risk Collaboration - Assesses impact and provides education around current and emerging issues and regulatory requirements with senior management and BU key stakeholders. Participates in mandatory risk training and educates BU personnel on key risk programs and topics.
• Risk Governance - Maintains and utilizes strong understanding of business operations, risks, controls and related laws and regulatory guidance. Supports the BU's participation in relevant risk governance group meetings. Monitors and ensures the incorporation of Risk Limits into core BU processes. Provides necessary feedback and coordinates on relevant governance documents to support BU activities and manage risk. Assists the BU in preparation for external audits and providing materials to regulators. Works with senior management to execute the implementation of effective program policies, standards, and procedures.

Bachelor's Degree and 6 years of experience in Enterprise Risk or Operational Risk, and Project Management or Internal/External Consulting

OR High School Diploma or GED and 10 years of experience in Enterprise Risk or Operational Risk, and Project Management or Internal/External Consulting

Preferred Education: Advanced Degree (ideally focused in Finance)

Additional Requirements:

• Knowledge of core risk management techniques and practices (RCSA Development, Issue Management, BCP)
• Experience at a Large Financial Institution (LFI) with knowledge of regulatory guidance and expectations
• In-depth knowledge of risk & internal control practices with a history of implementing/enhancing control suites
• Deep understanding of consumer and/or commercial loan operations
• Self-starter and sound communicator with an ability to be creative and resourceful at a large organization
• Ability to work effectively with associates, senior management, and various forums, including committees.
• Ability to understand and leverage data to identify concerns, relay the narrative, and offer solutions
• Proficiency with MS Office, specifically PowerPoint and Excel

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

Company Description:

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.