Canon U.S.A., Inc. • Seattle, WA 98168
Job #2818390519
US-WA-Tukwila
Job ID: 32591WA - Tukwila (Seattle)
About the RoleIf finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Your Impact
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In this position, you’ll be accountable for:
Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
Showcasing strong customer communication and satisfaction skills.
Maintaining the performance of assigned machines.
Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements?
In accordance with applicable law, we are providing the anticipated rate for this role:$19.00 - $26.31 hourly.
This role is eligible for a transportation allowance.
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon Financial Services offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.~~~We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site ~~~, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ~~~#PM20 #LI-FL1
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