Field Service Technician

Job Title: Service Technician

Job Description

As a Service Technician, you will follow all company safety and operational policies, procedures, and directives from your supervisor. You will maintain telephone communication with your supervisor and/or dispatch to communicate timely ETAs and completion of calls/work. You will perform installations of CO2 gas detection systems and associated cabling, test and troubleshoot issues with network communication, and conduct thorough inspections of cable lines to ensure the system is working correctly. Additionally, you will pull, route, or label CAT5 or CAT6 cable, and use a ladder where necessary to run cabling. You will communicate and collaborate with other members of the field service team to resolve complex issues and provide high-quality service to all customers.

Responsibilities

• Follow all company safety and operational policies, procedures, and directives from Supervisor.

• Maintain telephone communication contact with supervisor and/or dispatch to communicate timely ETAs and completion of calls/work.

• Perform installations of CO2 gas detection systems and associated cabling.

• Test and troubleshoot issues with network communication.

• Conduct thorough inspections of cable lines to ensure the system is working correctly.

• Pull, route, or label CAT5 or CAT6 cable, using a ladder where necessary to run cabling.

• Communicate and collaborate with other members of the field service team to resolve complex issues.

• Provide high-quality service to all customers.

• Verify current inventory levels versus install schedule and communicate deficiencies with supervisor.

• Maintain proper operation of all equipment, tools, ladders, etc.

• Maintain sufficient inventory levels of all parts.

• Provide daily communication to assigned supervisor.

Essential Skills

• Mechanical troubleshooting

• Service and hand tool proficiency

• Pneumatics

• Must have their own vehicle and clean driving record

• Ability to use a 6-foot ladder

Additional Skills & Qualifications

• Own tools and smartphone needed

• Computer skills - Microsoft Office

• Electrical knowledge - CAT6

• Blueprint reading is a plus

• Good communication skills for customer-facing interactions

Why Work Here?

Benefits are available once you transition to direct employment. You will have the opportunity to work on the road at new worksites daily and receive mileage reimbursement at $0.655 per mile.

Work Environment

This position involves working on the road, out of a vehicle, and navigating computer systems to log work orders. You will be visiting new worksites daily, working on CO2 lines for beverage dispensers.

Job Type & Location

This is a Contract to Hire position based out of Cleveland, Ohio.

Pay and Benefits

The pay range for this position is $21.00 - $21.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Cleveland,OH.

Application Deadline

This position will be accepting applications until Jan 20, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.