Field Service Sales Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Location/Division Specific Information

Remote - ideally seated in the Central or Western US - Travel up to 50% to cover NA Life Science and Material Science accounts

The MSD Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase product time-to-market, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges!

What Will You Do?

• Own the Service Sales process from initial customer contact through to regular, balanced service contract support for the lifetime of the product.

• Work closely with the Regional Service manager to ensure maximum and growing Contract Sales Revenue and Margin

• Partner with Service Marketing to ensure effective product offerings and sales tools.

• Operate as a mentor for the region and assist the entire team with using effective sales approaches

• Become the main contact and reference specialist for the organisation

• Engage and Partner closely with internal and external partners on Service Sales issues and development.

• Report on metrics and targets within the team on all appropriate occasions and meetings.

How Will You Get There?

? Education

• Bachelor's in Engineering, Physics, Electronics or related field required.

Experience, Knowledge, Skills, Abilities

• (Service) Sales experience in Life Science and/or Material Science fields

• Majority of experience in sales of service contracts and/or in products where the service component was a major aspect of the total value proposition

• Customer service/advocacy experience, preferably in sciences

• Proven record of collaboration within a multi-layered organization

• Excellent sales, negotiation and closing skills

• Experience addressing high level corporate buyers and/or Academic customers

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our distributed team of more than 75,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.