Execution Director & Black Belt, Health Plan Operations

Wellpoint, formerly Amerigroup, is a proud member of Elevance Health's family of brands, offering Medicaid and Medicare plans in several states. We also provide administrative services to Medicaid plans in partnership with blue cross blue shield plans.

Our Government Health Benefits Grievances and Appeals, Enrollment, and Billing Organization is looking to hire an Execution Director. Reporting directly to the VP of Grievance & Appeals, this high-performing individual contributor Director will use their Six Sigma discipline to facilitate the execution of a portfolio of work dedicated to business processes, systems, and technology improvements across the entire G&A, Enrollment, and Billing divisions, all delivering new value and savings. They will ensure alignment with the business model, partner with the enterprise strategy team to implement the appropriate business enhancements and facilitate information exchange and issue resolutions between the execution team, work streams, shared services partners, and regulatory/legislative affairs teams. They will also present and drive discussions around their portfolio and related outcomes to C-level leaders across the broader Government Health Benefits org. This position will work in a hybrid way from any US Elevance Health Corporate work location.

How you will make an impact

• Monitors projects, ensuring the program meets milestones, deliverables, budget and objectives.

• Provides expert knowledge of roadmaps and strategic view of enterprise dependency, program solution delivery.

• Influences and provides leadership on external advocacy efforts.

• Collaborates to utilize lean capabilities for projects, tools and methodologies and ensures timely execution of projects.

• Provides strategic direction and continually refines consolidated roadmap of initiatives (enterprise dependency, program solution delivery).

• Manages requirements, strategic projects, reports, analysis, and deadlines, and coaches on implementation requirements.

• Creates internal and external communication strategy, including responses to inquiries, requests for information from external parties, and segmentation of stakeholders' websites.

• Works across matrix teams to ensure changes are properly communicated and executed.

Requires a BA/BS degree in a related field and a minimum of 8 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred skills and experiences

• Six Sigma Black Belt or Master Black Belt certified.

• 8+ years experience with process improvement work, program management/execution, and strategic planning.

• Experience as a management consultant.

• Domain expertise with health plan operations and back office, Medicare, Medicaid, Grievances & Appeals (G&A), Enrollment, and Billing.

• Demonstrated experience with designing and delivering C-level communications across a large matrix enterprise.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ~~~ for assistance.