Epic Infrastructure Team Lead

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Practice Focus:Accenture is focused on assisting our Health clients to migrate and run their EMR in the Cloud. We are searching for a talented and experienced Epic Client System Administrator (ECSA) to join us and participate in the day-to-day support and maintenance of the Epic EMR.

You Are: The Epic Client Systems Administrator (ECSA) will be responsible for ongoing maintenance of Epic Client Systems components in a live/existing Epic instance.

The Work:The Epic Client Systems Engineer will focus on managing and maintaining the Epic Windows Server infrastructure using Kuiper, and System Pulse.

• Provide management and support for technical perspective of the Interconnect, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink/Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services

• Participate in routine update and upgrade of Epic system for ECSA components

• Support of other Epic Windows based applications

• Create and maintain knowledge base documentation

• Adhere to standard IT support processes to provide round-the-clock support of Epic Client Systems components, including on-call rotation

• Collaborate with other functional teams on maintenance and new implementation of third party products

• Maintain, troubleshoot, research, install, and document infrastructure needs

• Peer development of team members

• Assists in the testing of all production services and their supporting systems for redundancy, resilience, and failover to ensure up-time standards and Service Level Agreement (SLA) are fully achieved

• Develop, test and maintain disaster recovery technologies and procedures.

• Capability to work independently and self-motivate

• Additionally, the ECSA should have a strong understanding of Citrix VDI, Cisco UCS Architecture, EMC Storage Arrays and layer 2 and layer 3 concepts.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here is what you need

• Minimum of 2 years experience in Healthcare IT in an Epic Client Systems Administrator role

• At least one of the following certifications: Epic Client Systems Administrator: Hyperspace and Epic Client Systems Administration: Hyperspace Web, Interconnect, and System Pulse, Epic Client Systems Administrator: BLOB, Business Continuity Access, and Printing, Epic Client Systems Administrator: Care Everywhere, Epic Client Systems Administrator: MyChart

• Bachelor's Degree or equivalent (12 years) work experience (If an, associate degree with 6 years of work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth ~~~ accept applications on an on-going basis and there is no fixed deadline to apply.

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Role Location Annual Salary Range

California $73,000 to $192,600

Colorado $73,000 to $166,400

District of Columbia $77,700 to $177,200

New York $67,600 to $192,600

Maryland $67,600 to $154,100

Washington $77,700 to $177,200

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