Entry Level Customer Service Assistant

Our client, a leader in manufacturing and industrial control systems, is seeking a Customer Service Assistant to join their team. As a Customer Service Assistant, you will be part of the Live Support team supporting customer interactions in a call center environment. The ideal candidate will have strong multi-tasking skills, attention to detail, and the ability to work efficiently in a fast-paced environment, which will align successfully with the organization.

Job Title: Access - Customer Service Assistant

Location: Salem, OR (On-site)

Pay Range: $16.00 per hour

What's the Job?

1. Customer Service: Provide high-quality support to customers via phone, offering assistance with scheduling and other support needs.

2. Call Documentation: Ensure proper documentation and organization of customer interactions to enhance service quality.

3. Multi-tasking: Utilize multiple software programs and screens efficiently during customer calls.

4. Meeting Performance Metrics: Achieve call handling, volume, and productivity goals.

5. Professional Interaction: Maintain a courteous, professional demeanor throughout all customer interactions.

What's Needed?

1. Experience: Previous experience in a call center or customer service role preferred.

2. Software Knowledge: Proficiency in operating multiple screens and telephone software systems.

3. Flexibility: Must be willing to work flexible hours, including early mornings, weekends, and overtime as required.

4. On-site Requirement: This role is located on-site in Salem, OR.

What's in it for Me?

1. Competitive Pay: $16.00 per hour.

2. Full-Time Hours: 40 hours per week with potential for overtime.

3. Dynamic Environment: Opportunity to work in a fast-paced, supportive call center.

4. Work-Life Balance: Flexibility in shift times, with hours of operation from 5 AM to 7 PM, seven days a week.

5. Opportunity to go permanent with the company and build a career with the company.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.