Enterprise Systems Product Owner II (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$113,000 - $196,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

In this role you will shape the user experience and enhance our community's relationship with the technology they use every day, including desktops, laptops, mobile devices (iOS/Android), VDI solutions using Citrix and Windows 365.

What You'll Accomplish Here

• Oversee, develop, and build a high-performing team responsible for TD's Computing/End User Computing Device Management Platforms that manage 100k+ devices and hardware platforms, including key technologies like Microsoft Intune, SCCM, Azure, Jamf, and Autopilot

• Own the strategy development, configuration and overall experience of core platforms and operating systems including Microsoft Windows, Macintosh, iOS, Android, and Print, with an emphasis on providing stability, increased productivity, security, and an intuitive design that is secure and stable.

• Build a strong resilient VDI platform using Citrix and Windows 365 as the core technologies supporting the solution.

• Deliver safe and secure core applications including browsers (Chrome, Edge) and partner with application owners to package and distribute theirs

• Partner with SecOps teams to measure and increase the security of the environment through baselines, reporting and implementing solutions that minimize risk and provides a secure solution

• Develop and execute roadmaps through research and evaluation of emerging technologies and tools to bring the future of computing to TD

• Collaborate with other stakeholders, support teams, business units, IT peers and leadership to share your vision and incorporate their feedback and ensure maximal business value creation

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Deep expertise requiring significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas

• Accountable for specialized product development support based on deep product expertise and expert knowledge of Agile/Scrum processes, roles and practices

• Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work

• Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise

• Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements

• Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties

• Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field

• Requires innovative thinking to develop new solutions

• Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment

• Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context

• Provides leadership guidance, make recommendations and collaborate with business to ensure solutions meets the business needs on a complex project or program

Education & Experience:

• Undergraduate degree and / or product certificate required

• Graduate degree preferred

• 10+ years relevant experience

• 5-7 years Product Owner or Agile related delivery experience

• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset

• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Preferred Qualifications:

• Direct, hands-on system administration work experience with technologies mentioned above

• Relevant experience designing, implementing, deploying, and supporting global enterprise-level IT infrastructure solutions

• Experience managing large, geographically-dispersed (both remote and onsite), highly-technical engineering teams and contractors

• Strong analytical, interpersonal, technical, presentation, financial, and project management skills

• Strong enterprise technical architecture skills and knowledge

• Self-motivated with strong leadership/ management abilities, ability to think strategically and globally, and influence others.

• Ability and desire to inspire change, and rethink and improve present circumstances, processes, and technologies

• Direct experience administering and managing collaboration platforms like Exchange Online, Teams, Zoom is a plus

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (~~~)

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at ~~~ . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.