Enterprise Operations Services Analyst

Enterprise Operations Services Analyst

Date:Jun 20, 2024

Location: Honolulu, Hawaii (HI), US, 96813

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: at 11:59PM HST

BRIEF POSTING DESCRIPTION:

The P 1X VP ENTERPRISE OPER SVCS Department of the P VP ENTERPRISE OPER SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

JOB FUNCTION:

Provides administrative, organizational, financial and metrics analytical support to the vice president and the overall process area to attain optimal cost efficiencies in alignment with key strategic goals.E valuates information gathered from multiple sources and reconciles conflicts. Interfaces with other process areas, divisions and departments to elicit, analyze, communicate and validate requirements for changes to processes, policies and systems.

ESSENTIAL FUNCTIONS:

• Leads the development and implementation of process area key performance indicators and metrics, supports project studies and benchmarking standards research to improve existing practices, procedures, programs, policies and training for the process area's continuous improvement goals and objectives. Uses Prosci ADKAR model to facilitate individual and organizational change action plans.

• Conducts business process analysis to identify technical solutions to meet process area objectives. Supports the development of business cases to justify new process change requests.

• Provides analytical support for the department and/or division forecast (operating budget, inter-company billing, capital budget, and review of EPRI RD&D funds). Researches, compiles and organizes data, monitors expenditures, analyzes variance information, and develops cost tracking capabilities and unit costing to facilitate decision making.

• Create, maintain and improve the knowledge base and tools established by the process area, including information management within the process area's intranet site, SharePoint site, Power BI, Smartsheets and database systems.

• Performs special assignments as requested by the vice president and provides back-up support for the process area finance lead, as necessary.

• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Working knowledge of technology automation (i.e., individual computers and/or mainframe systems) and related software applications (i.e. process management and productivity tools, etc.).

• Working knowledge of continuous improvement principles, procedures, tools, and desired behaviors.

• Working knowledge of process management standards and methodologies, including initiating, planning, scheduling, and executing processes, as well as tracking of performance measures.

• Working knowledge of business process analysis, re-engineering and change management.

Skills Requirements

• Requires great attention to detail, structure and rigor while demonstrating sound analytical skills.

• Ability to breakdown and articulate complex processes into simpler steps and activities using business process methodologies and capabilities.

• Ability to conceptualize new ideas quickly. Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. Ability to determine the root causes of issues and problems and quickly develops solutions to resolve them.

• Excellent organizational skills. Ability to multi-task, process and follow-up systematically.

• Demonstrated strong analytical skills for such tasks as preparing and deconstructing processes based on time scale, actor and context.

• Demonstrated continuous improvement skills including the ability to identify improvement opportunities, lead improvement teams, develop and apply standard work, and improve standard work through structured problem solving.

• Positive leadership and interpersonal skills.

• Effective oral and written communication skills. Strong writing, editing, and proofreading skills for preparation of technical reports, business correspondence, and procedures manuals.

• In-depth analytical, investigative, and computational skills. Ability to apply problem-solving techniques to resolve problems and issues.

• Ability to think creatively and strategically, and exercise independent judgment and initiative within established policy and guidelines.

• Ability to apply tact, courtesy, and discretion in difficult and sensitive situations.

Experience Requirements

• Total of at least three (3) years experience as a business/process/systems analyst.

• Certification as a Lean Six Sigma Black Belt or Green Belt desired. Experience in information management through the use of technology highly desirable.

Role: Professional

Number of Vacancies: 1

Location: Honolulu - Oahu

Hiring Range: The hiring range for the Enterprise Operations Services Analyst [Req ID 9132] position is $63,400.00 to $79,300.00. The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at ~~~ .

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification

By submitting an application for the position, candidates:

1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;

2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;

3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;

4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and

5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement

Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at ~~~.

Affiliate Disclaimer

Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.

Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."

Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."

For a current list of all Affiliates and Affiliate-Related Entities, please see:

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This list may be amended, updated or revised from time to time without notice.

Nearest Major Market:HonoluluNearest Secondary Market:Hawaii