Engineering Project Manager (SAP Techno-functional Support Delivery Lead), IS&T Enterprise Systems

Engineering Project Manager (SAP Techno-functional Support Delivery Lead), IS&T Enterprise Systems

Sunnyvale,California,United States

Software and Services

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly! A job at Apple is unlike any you've ever had. Be inspired and be challenged. Bring passion and dedication to the job, and there is no telling what can be accomplished! We are looking for a SAP techno-functional lead (SD Functional + ABAP) lead who has the drive, passion, knowledge, experience and the aptitude to be part of the global SAP production support team, that supports some of the biggest SAP systems in the world. We look forward to your help with driving day to day operation, driving operational excellence, ensuring vendor delivery and accountability, guiding the vendor team, collaborating with other supporting teams, building business relationships, handling business issues & system crises, communicating with relevant partners, driving continuous improvement and leading special system activities.

Description

TECHNICAL Be responsible to oversee multiple work streams and address projects & support issues within a dynamic environment with talented team members Institutionalize best practices we use for application development to ensure consistent delivery of quality architecture, solutions with high performance and scalability Keep up-to date on the newest technology solutions in market to generate innovative ideas to tackle business challenges SD FUNCTIONAL Contribute towards delivering production support for system functionality related to SD module Engage & drive critical production system and business issues POC for business engagement Hold the vendor team accountable for delivery and operational excellence Track key metrics and ensure alignment to SLA Hands-on engagement in resolving issues and provide guidance to the vendor team to improve turn around time Influence process improvements to enhance support delivery Communicate clearly with various teams we work alongside during issue management, provide management updates and drive post-mortem for issues Work as part of a global support team Drive continuous improvement of system using the latest SAP solutions Drive solution for root cause analysis targeting reduction of Production incidents Monitor system health to support day to day business operations Engage during special system events to ensure smooth system operation Deliver solutions for application enhancements and manage the delivery on schedule and budget Work collaboratively with supporting teams to resolve issues and deliver solutions in a timely manner Understand the solution governance guidelines and ensure consistency Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc

Minimum Qualifications

• SAP development experience

• SAP Functional SD experience

• Experience and understanding of SAP S/4 HANA frameworks

• Bachelor's degree or equivalent work experience

Key Qualifications

Preferred Qualifications

• TECHNICAL

• • 6+ plus years of SAP development experience in SAP ABAP RICEFW objects, OData/SOAP web services, HANA stored procedures, Restful ABAP programming, Fiori, UI5, side-by-side extensibility and other SAP modern technologies
• • 3+ plus years of experience working in the role of a technical architect recommending optimal, secure and highly scalable solutions in SAP S/4 HANA on-premise and SAP BTP systems
• • Experience and understanding of SAP S/4 HANA frameworks, tools, data models and SAP BTP services spanning across different SAP modules mainly SD
• • Problem-solving and critical thinking skills to breakdown sophisticated business requirements into SAP solutions applying the latest SAP technologies with detailed FIT/GAP analysis
• • Experienced in designing and proposing scalable and robust SAP architecture options that align with business requirements and industry standards
• • Hands-on development experience of Proof-of-Concepts to help in informed decision-making of optimal SAP system designs and architecture
• • Experienced in integrating SAP systems with third-party systems, applications and external data sources using different middleware technologies

• Bachelor's degree in Computer Science, Management Information Systems or equivalent work experience

• SD FUNCTIONAL

• 5+ yrs of broader hands-on work experience across various functions within SAP SD module

• Experience in SAP SD having led projects or implemented solutions

• Good understanding of integration between SAP SD and FI, MM modules

• Production support experience working in a 24 X 7 support model, handling vendor performance, delivering to SLA, reporting metrics, continuous improvement

• Experience in partnering with vendor teams both onsite and offshore

• Innovative, highly motivated with the ability to learn quickly

• Excellent verbal and written communication skills across all levels of the organization

• Experience in scaling and ensuring stability of SD solutions to meet high volume processing

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (~~~) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (~~~)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .